287. Do this when your sales are down

This week’s episode is a little different—it’s a conversation straight from our weekly marketing team meeting. We started with one question: Why are some store owners seeing big growth this year while others feel stuck? The answer? It’s not more work. It’s better focus. In this episode, you’ll learn: ✔️ Why strategic planning (not just tactics) is the difference-maker ✔️ What top-performing store owners do before asking for help ✔️ How to identify the one metric that moves your business forward ✔️ Why showing up with clarity gets you better coaching ✔️ The “front door product” strategy that’s driving real growth   RELATED LINKS: Growth Strategies from my Mastermind (Part 1) https://thesocialsalesgirls.com/growth-strategies-from-my-mastermind-part-1-episode-151/   Growth Strategies from my Mastermind (Part 2) https://thesocialsalesgirls.com/growth-strategies-from-my-mastermind-part-2-episode-152/   Golden Advice from a Multi-6 Figure Maker https://thesocialsalesgirls.com/golden-advice-from-a-multi-6-figure-maker-episode-273/   Jen’s Coaching call: The plan for $20K months https://thesocialsalesgirls.com/jens-coaching-call-the-plan-for-20k-months-episode-264/   How Natalie Built Her Multi-7 Figure Shop https://thesocialsalesgirls.com/how-natalie-built-her-multi-7-figure-shop-episode-272/  

It’s so normal to feel a little helpless when your sales are down. But here’s what I know: You have more control over your results than you think. Today I’m giving you a strategy you can use to take control, get out of your slump, and avoid this happening again. You’ll Learn: The 3 metrics that always reveal the real problem Why feelings aren’t facts—and what your Shopify data actually says How to stop comparing month-to-month and get real context The simple weekly tracking habit that will change your business How to ask better questions (and get better support)

Wondering why your sales are stuck—even though you’re doing “all the right things”? In this episode, Susan and Melissa walk through how to use your own Shopify and Klaviyo data to figure out if your traffic is the problem… or if it’s something else entirely. Here’s what you’ll learn: ✔️ How to tell if your store’s traffic is the problem ✔️ What your add-to-cart rate really means ✔️ Why your popup submit rate is the secret signal you’re overlooking ✔️ The most common mistake store owners make when diagnosing slow sales ✔️ How to use Klaviyo’s “sales from signup forms” report to make smart changes   RELATED LINKS: How To Get Affordable, Quality Traffic https://thesocialsalesgirls.com/how-to-get-affordable-quality-traffic-episode-235/ 2x Your leads from the traffic you have https://thesocialsalesgirls.com/2x-your-leads-from-the-traffic-you-have-episode-139/ Do you have the wrong traffic? A quick way to tell https://thesocialsalesgirls.com/do-you-have-the-wrong-traffic-a-quick-way-to-tell-episode-50/ Are you leaving $ on the table? Here’s what you MUST know about Popups https://thesocialsalesgirls.com/are-you-leaving-on-the-table-episode-27/  

When someone asked, “Which marketing activity actually moves the needle?” we knew we had to talk about it. Because the answer isn’t what you think. In this episode, Susan and Melissa (Inner Circle coach and owner of Bike Pretty)  unpack why your store needs multiple touchpoints—and how to simplify without sacrificing growth. What You’ll Learn: ✔️ Why customers rarely buy after just one click ✔️ The truth behind “this isn’t working” ✔️ How to use your Shopify conversion paths to find what’s really bringing in sales ✔️ The easiest way to keep showing up (without reinventing the wheel) ✔️ What to repeat—and what to fix—when sales are slow   RELATED LINKS: Should You Hire Someone to Make Your Reels? https://thesocialsalesgirls.com/should-you-hire-someone-to-make-your-reels-episode-277/ The ‘Marketing First’ Strategy That Grew This Business to 4.6M Views https://thesocialsalesgirls.com/the-marketing-first-strategy-that-grew-this-business-to-4-6m-views-episode-257/ What happens when you put Marketing First https://thesocialsalesgirls.com/what-happens-when-you-put-marketing-first-episode-198/ The Stress Free Content Plan That Built A Huge Audience:  https://thesocialsalesgirls.com/the-stress-free-content-plan-that-built-a-huge-audience-episode-190/

If your ecommerce sales have hit a plateau around $2K/month, and you’re wondering why it’s not growing, this episode is for you. We’ll break down the one core reason most stores get stuck—and how to shift your strategy so you can grow without sacrificing profit. This isn’t about running a sale or throwing money at ads. It’s about fixing the root problem—and building a business that’s sustainable, scalable, and aligned with your goals. What You’ll Learn: Why your business is likely out of alignment—and how to fix it The problem with chasing growth before your offer is clear The 3 questions every potential customer needs answered How to grow past $2K/month without running discounts or promos The most profitable thing you can do before you invest in more traffic   RELATED LINKS: 2 Simple Steps To A Better Conversion Rate https://thesocialsalesgirls.com/2-simple-steps-to-a-better-conversion-rate-episode-268/ What to Do When You Have More Time Than Money in Your Business https://thesocialsalesgirls.com/what-to-do-when-you-have-more-time-than-money-in-your-business-episode-262/ This Will Get You Unstuck https://thesocialsalesgirls.com/this-will-get-you-unstuck-episode-233/ How to Create Profit Goals https://thesocialsalesgirls.com/how-to-create-profit-goals-episode-209/

Today, I’m sharing something that pushed me out of my comfort zone—and it might just do the same for you. I sat down with Suzi Dafnis of HerBusiness to talk about the power of stepping away, creating space, and taking a leap toward your next chapter. 💡 In this episode, you’ll learn: What a business retreat really looks like—and why it’s not just a vacation Why Suzi designed the Trailblazers Retreat for established business owners ready for a shift What past attendees say they’ve walked away with: clarity, connection, and confidence How stepping away on purpose can help you reconnect with your next big move Want to join us in Crete this October? CLICK HERE!

Tired of relying on paid ads? This episode is for you. Susan Bradley and Sarah Williams share the two most powerful (and doable!) strategies they’ve used to generate consistent organic growth for ecommerce brands—without spending a fortune. What you’ll learn: The simple, repeatable collaboration strategy one business owner used to grow her email list by 1,600+ people Why the quality of your leads matters more than the quantity How to use a subscription waitlist and email funnel to add 50–100 customers monthly The real reason collaboration partners don’t need to match you in size or niche Why your future customers need to be “primed” before they’re ready to buy    RELATED LINKS: Join me for Brand Collab Bootcamp Sept 8-12, CLICK HERE!  Join Subscription Box Week (Sept 28–Oct 3) — Learn how to build and launch an evergreen waitlist funnel that sells on repeat. Also $15 and packed with step-by-step guidance. Click HERE!** The free strategy that got 1600 leads and 34 new customers https://thesocialsalesgirls.com/the-free-strategy-that-got-1600-leads-and-34-new-customers-episode-281/ Massive Growth Organically? Yes, you can! https://thesocialsalesgirls.com/massive-growth-organically-yes-you-can-episode-62/ **This podcast episode link may contain affiliate links, which means I may earn a commission if you make a purchase through my links, at no additional cost to you. Please read the full disclosure page for more information. Click HERE for our full disclosure statement.

Have you hesitated to use Collaborations as your strategy for organic growth? If you haven’t tried a few collaborations yet, what you learn in this episode will make you eager to get started. Here’s the backstory: Tina Bar On is our Member Success Coach, AND she owns a small online shop that she runs on a very part-time basis. Early last year, Tina decided that she was going to focus on Collaborations as her growth strategy for 2021. She committed to doing a Collaboration every month and finished out the year with 10 Collabs under her belt. I’ve been talking about the value of Collaborations to anyone who will listen for ages. So when Tina decided to do a “Year of collaborations” I made her promise to share her results in a case study. Listen in and you’ll learn: Details about the Collaboration Events Tina ran Her best strategy to find Collaboration Partners The results of her “year of collaboration” Tina’s best tips on how to make Collaboration Events easy and repeatable! Ready to collaborate and fast track your organic growth? https://classroom.thesocialsalesgirls.com/brand-collab-bootcamp ______________________ Are you constantly asking yourself how to make your website better or questioning your prices? Do you wonder if you're missing something? If you have made sales in person or on a site like Etsy, I know you can sell more on your site. Get my FREE mini-course that will show you our step-by-step process to grow your sales without spending a fortune on risky ad strategies or discounting your products here: https://learn.thesocialsalesgirls.com/conversion-school/ “Insightful, actionable and engaging! I learn so much every single time I listen. I can’t believe this information is free!" - If you feel like this too, I’d love it if you would leave us a review. Reviewing the show will help us reach even more store owners, so we can help them grow their sales. Click here, tap to rate with 5 stars and select “Write a review”. Let us know what you find most helpful about the podcast! Also, if you haven't already make sure to follow the podcast so you don't miss an episode! Follow here!    

If you’re ready to hire help—or have tried and been burned—this episode is your roadmap. Susan and Melissa walk you through the full process of hiring, training, and managing help that actually helps. You’ll learn how to outsource without frustration, and how to build systems that make delegation (and growth) sustainable. You’ll learn: ✅ How to prep before you hire (and why it’s the key to success) ✅ What to document before you bring someone on ✅ Where to find the right people—and what to ask before hiring ✅ How to create smart SOPs and clear expectations ✅ The #1 thing most people skip when they hire (and regret later)   Links Mentioned: Buy Back Your Time by Dan Martell https://www.buybackyourtime.com/ Fiverr https://www.fiverr.com/ Episode #63 – Finding the Right Help https://thesocialsalesgirls.com/what-to-do-when-you-need-new-customers-episode-263/

Thinking about scaling your store? This episode is your checklist. Susan and Inner Circle coach Melissa Davies break down what most store owners get wrong when they try to grow—and the five things you need to do before you scale. If you’re not profitable now, scaling won’t fix it. It’ll just magnify the problem. Tune in to hear how to prepare your business to grow without burning out or running out of cash. You’ll Learn:  ✅ Why your first step isn’t marketing—it’s accounting ✅ How to know if you’re really ready to scale ✅ What to look for in a bookkeeper (and how to know if they’re doing it wrong) ✅ How to calculate your cost to acquire a customer ✅ How to set aside a “growth fund” so you’re not scaling on fumes Mentioned in This Episode: Episode 167 – Price to Maximize Profit https://thesocialsalesgirls.com/pricing-to-maximize-profit-episode-167/ Episode 165 – How to Scale Your Sales https://thesocialsalesgirls.com/how-to-scale-your-sales-episode-165/ Episode 262 – What to Do When You Have More Time Than Money https://thesocialsalesgirls.com/what-to-do-when-you-have-more-time-than-money-in-your-business-episode-262/ Episode 187 – What It Costs to Get a Customer https://thesocialsalesgirls.com/do-you-even-know-what-it-costs-to-get-a-new-customer-episode-187/ ______________________ Are you constantly asking yourself how to make your website better or questioning your prices? Do you wonder if you're missing something? If you have made sales in person or on a site like Etsy, I know you can sell more on your site. Get my FREE mini-course that will show you our step-by-step process to grow your sales without spending a fortune on risky ad strategies or discounting your products here: https://learn.thesocialsalesgirls.com/conversion-school/ “Insightful, actionable and engaging! I learn so much every single time I listen. I can’t believe this information is free!" - If you feel like this too, I’d love it if you would leave us a review. Reviewing the show will help us reach even more store owners, so we can help them grow their sales. Click here, tap to rate with 5 stars and select “Write a review”. Let us know what you find most helpful about the podcast! Also, if you haven't already make sure to follow the podcast so you don't miss an episode! Follow here!