#92 Am I Working on the Right Thing? When Communication Problems Are About More Than Communication
Communication Problems—or Something Deeper?Is a relationship problem really a communication problem? In this solo episode, psychologist Xan Banker, Psy.D., L.P., explores why conflict often involves more than finding the right words. Defensiveness, shame, emotional regulation, attachment insecurity, and difficulty considering another person's perspective can all interfere with mutual understanding.Using a hypothetical couple's disagreement, Xan explores the difference between self-improvement and discernment. Sometimes the question isn't “How can I say this better?” but “What is happening between us, and what part is actually mine to work on?” She also considers when repeated denial or dismissal of someone's experience warrants closer attention, including the possibility of gaslighting.Three relational approaches guide the discussion: David Burns' Five Secrets of Effective Communication (disarming, thought empathy, feeling empathy, “I feel” statements, and stroking); John and Julie Gottman's concept of accepting influence; and Jessica Benjamin's idea of thirdness—moving beyond a rigid doer/done-to dynamic toward shared psychological space. Effective communication requires not only skills, but also curiosity, emotional regulation, respect, and willingness to be influenced.CHAPTERS00:00 – Beyond communication skills01:44 – Looking beneath the presenting problem04:09 – When clear communication isn't enough06:27 – Discernment versus better wording08:56 – Burns and the Gottmans10:13 – Burns' Five Secrets11:55 – Empathy, regulation, and respect13:36 – Accepting influence15:24 – Benjamin's thirdness16:20 – Doer/done-to conflict18:38 – You cannot do another person's work19:06 – Different problems, different work20:54 – Revising the first explanation21:20 – A better question to askREFERENCESBenjamin, J. (2018). Beyond doer and done to: Recognition theory, intersubjectivity and the third. Routledge.Burns, D. D. (2008). Feeling good together: The secret to making troubled relationships work. Broadway Books.Doss, B. D., Thum, Y. M., Sevier, M., Atkins, D. C., & Christensen, A. (2005). Improving relationships: Mechanisms of change in couple therapy. Journal of Consulting and Clinical Psychology, 73(4), 624–633. https://doi.org/10.1037/0022-006X.73.4.624Feeney, J. A., & Karantzas, G. C. (2017). Couple conflict: Insights from an attachment perspective. Current Opinion in Psychology, 13, 60–64. https://doi.org/10.1016/j.copsyc.2016.04.017Gottman, J. M., & Silver, N. (1999). The seven principles for making marriage work. Crown Publishers.Luyten, P., & Fonagy, P. (2015). The neurobiology of mentalizing. Personality Disorders: Theory, Research, and Treatment, 6(4), 366–379. https://doi.org/10.1037/per0000117National Domestic Violence Hotline. (n.d.). A deeper look into gaslighting. https://www.thehotline.org/resources/a-deeper-look-into-gaslighting/National Domestic Violence Hotline. (n.d.). What is gaslighting? https://www.thehotline.org/resources/what-is-gaslighting/Schrodt, P., Witt, P. L., & Shimkowski, J. R. (2014). A meta-analytical review of the demand/withdraw pattern of interaction and its associations with individual, relational, and communicative outcomes. Communication Monographs, 81(1), 28–58. https://doi.org/10.1080/03637751.2013.813632Vangelisti, A. L. (1994). Couples' communication problems: The counselor's perspective. Journal of Applied Communication Research, 22(2), 106–126. https://doi.org/10.1080/00909889409365392