Service Intelligence Podcast

Connect with Fred on Linkedin: https://www.linkedin.com/in/fredgehrke/

Find Jorma on Linkedin: https://www.linkedin.com/in/jormalaiapea/Find out more about Limitless Impact Investments here: https://limitless.fund/

Former Head of Customer Support at Wise, Jorma Laiapea, shares his view on why every support ticket is a product failure.

Connect with Dana on Linkedin - https://www.linkedin.com/in/hoosh/Dana's personal blog: https://hooshmand.net/Discover Discomfort - https://discoverdiscomfort.com/

Wolt - https://wolt.com/David Griffith - https://www.linkedin.com/in/davidthgriffith/

Qminder just turned 10 years old! In this anniversary episode, we speak to Rauno Rüngas - the CEO and Co-Founder of Qminder. Tune in to learn about Qminder's origin story, hackathons, customer stories, and improving customer experience worldwide.