0:00
10:55
In this episode I’d like to share a phenomenal tool, that I had the opportunity to use at AirHelp and some other places. I find it useful in a lot of areas; it doesn’t require any expenses, installation work or hardware – yet it can change your life. The tool I’m talking about is FUEL. The spelling might suggest diesel or gasoline, but it’s an acronym that I’m going to explain a minute.
I think the human life hardly ever needs to be outlined or follow fixed action patterns. In most cases, when we decide to follow a fixed procedure, say, in our everyday communication, it is perceived as something very unnatural or overly formal, associated rather with corporations, heavy industry, science, academic circles – anywhere where following procedures and going by the book is more common.
Such were my thoughts when I first encountered the FUEL procedure. I was introduced to it as an AirHelp management member at a 2-day workshop I attended in our New York office, given by Jason Gore and Michael Costurosa of Neuberg, Gore & Associates. Even though I knew they are wise people, Harvard lecturers, I remained sceptical about the form of conversation offered by FUEL until I saw how it actually works. Since that moment, a lot has changed in the management team at AirHelp. Among other things, this tool helped us talk in a totally different way, improve our communication skills and solve lots of problems that were earlier swept under the carpet or solved while generating huge amounts of negative energy.
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Flere episoder fra "Sauna Talks"
13. Financing your business
24:38
In this episode, I’d like us to think about ways of financing a startup – how to raise funds to kick off and then develop a business. These are common questions on Facebook groups as well as at meetings with entrepreneurs at various stages of business growth. They concern those who are just planning to start a business as well as those whose ideas and decisions have been verified by their first achievements. They also accompany the managements of well-established companies who are beginning to realize it’s time to consider new forms of financing to introduce new products to new markets or globalize their business. My experience in financing startups or company growth comes from being a venture partner at venture capital fund Black Pearls VC. It is also my practical knowledge as an entrepreneur who did have to acquire financing from various sources. Each case described here has actually taken place in at least one of my companies that I have been developing over the last 20 years. This is my hands-on experience on what I’ve done both as an investor and an investment seeker. --- Send in a voice message: https://anchor.fm/saunatalks/message12. Data-driven decision making
13:22
In today’s business, the way decisions are reached is tremendously important. Let’s try and look into the process in our heads, teams, and the whole organization that leads to making these mature choices, often strategic for the company growth. Recently, more and more has been said that business decisions should be supported by data. The English phrase, data-driven, suggests that they should be almost led or propelled by data. This has become more than just a slogan, especially in the Internet-based or, more widely, the Internet-related tech businesses, that often deal with massive amounts of data. The skilful use of this resource gives young startups a competitive edge over established corporations who may have accumulated more data, but aren’t always able to exploit this advantage. Listen to this episode to learn more what are the key elements worth considering while becoming a data-driven organisation. --- Send in a voice message: https://anchor.fm/saunatalks/messageGå ikke glip af nogen episoder af “Sauna Talks” - abonnér på podcasten med gratisapp GetPodcast.
11. Don't rush your automation
13:29
Today, let’s have a look at automation of processes, actions, production or any other sector of your company activity. It is receiving lots of attention in conference presentations and lobby conversations. I think it is one of the most popular and trending topics of the emerging new business reality. Such terms as Artificial Intelligence and Machine Learning appear in almost every investment presentations of ambitious startups and fast growers. Many of such founders hope to create unicorns that aim for the world. In most cases, they proudly flash these key words in front of their potential investors, trying to convince them that automation is their best choice. Partly, because investors turn a hungry eye toward anything potentially big and easily scalable. On one hand, it is natural that big projects are investors’ first choice. On the other hand, this approach carries great risks that I would like to bring to your attention in this episode. Are you ready? Let’s do it! --- Send in a voice message: https://anchor.fm/saunatalks/message10. When a little 's' can make a big difference. Meet: Glenn Auerbach
1:05:49
There is a very well-known drama when two women meet at the party wearing the same dress… what worse could have happened? How come, that it’s so much different with men? That’s one of the wonders of diversity I’ve touched upon in my last episode. Today it’s going to be different. Longer episode than usual, but I’m sure you’ll enjoy it. When I’ve recently googled the name of my Sauna Talks podcast I’ve, by an accident, mistyped it forgetting the final ‘s’. That’s how I’ve found Glen from Minnesota, US. Sauna lover, builder and as it later happened also an entrepreneur that sees the world in such amazingly similar way, even though we’re on two different parts of the globe. And his podcast is called Sauna Talk… just the ‘s’ shorter than Sauna Talks from SaunaGrow.com Listen to this episode where we’re discussing sauna culture in various countries, our preferences and habits, but also how much the spirit of loyly and relax in a sauna is important before you talk business in a sauna. Do enjoy this as much as I did! Glenn Auerbach has been a sauna evangelist for over 30 years. In 2008 he started www.saunatimes.com, as a source for sauna building and sauna culture. In 2016, he created Sauna Talk, the podcast about sauna and most often recorded on the sauna bench. Glenn wrote “Sauna Build, From Start to Finnish” which includes step by step instructions for building a sauna. He has built many saunas and has helped many hundreds build their own saunas. He is an advisor at Lamppa Manufacturing, Vice President, 612 Sauna Society, and has been the Upper Midwest Territory Manager for a division of a global food company for the past 20 years --- Send in a voice message: https://anchor.fm/saunatalks/message9. Multitude of ideas - how to handle priorities
16:51
Today’s topic is resources, but not the ones your HR might deal with. Let’s think about the resources understood as ideas, a multitude of ideas that keep streaming into your company from various directions. You and your team have to plan out how to contain and process this potential in your monthly or quarterly perspective. These ideas most often originate from your present or potential customers, your friends, you and your team, your superiors or leaders (presidents, CEOs, investors) or even your customer who is your ultimate boss. Usually, there are far more ideas than implementation options. Listen to this episode to find a simple way to manage priorities. You do want to make it effective, right? --- Send in a voice message: https://anchor.fm/saunatalks/message8. Diversity - why should we care?
13:29
I’d like to reflect on a trendy topic of diversity. Recently, I was asked by a journalist about what I think is missing in the Polish startup ecosystem. The interview led to a heated debate on various startup groups. As I have pointed out, diversity is one of the key criteria that highlights the shortcomings of both the Polish startups and grown up companies. Something that may block them on their way to be growing internationally. In my view, some debaters’ comments in the “Startup Talks” group, show the shortage of diversity or the difficulty in understanding the need of it in the first place. Listen to this episode to find our why the diversity matters, how to understand it an what it can bring to your business and team. Are you ready? --- Send in a voice message: https://anchor.fm/saunatalks/message7. Balance
12:34
In today’s podcast, let’s give some thought to the concept of balance. Just like harmony in nature or grace in gymnastics, balance is something worth fighting for in all aspects of life. It’s not just about our job, our professional life or how we get by in our business environment. It’s about us as a whole, would you agree? What we are as managers or entrepreneurs, is not just what we do from nine to five (well, when we start our business these hours look a bit more hectic, right?). The way we are at work is influenced by everything around us, our pastime activities, our living arrangements and life priorities. --- Send in a voice message: https://anchor.fm/saunatalks/message6. Assumptions & intentions
12:12
In today’s podcast, let’s focus on assumptions. I don’t mean creating or laying out assumptions for a business plan or a personal project. What I mean here are positive assumptions – assuming someone’s positive intent and steering clear of making negative suppositions, that certain things have happened or will happen, even though they have never taken place or nobody has let us down yet. Read & listen more on https://www.saunagrow.com/podcast/ --- Send in a voice message: https://anchor.fm/saunatalks/message5. Managing People Out
17:08
A lot can be said about the essence of good employment policies and conscious team-building. However, it happens once in a while, that someone, for various reasons, does not fit in the team. This is what I’d like to focus on today: the management of the people who leave the team – the employee attrition. Why this topic? It has emerged a few times during the SAUNAGROW business mentoring sessions. I‘ve also witnessed employee loss in the places I’ve worked at, in AIRHELP, MORIZON and GRATKA, where the negative events and reactions, mostly linked both with soft and hard competencies, were usually diagnosed too late. Therefore, the termination decision came as a surprise to everyone involved with that employee and, to the dismissed person in the first place. Mentioned in the podcast, original episode by Jason Gore: https://soundcloud.com/user-562578661/3-managing-people-out --- Send in a voice message: https://anchor.fm/saunatalks/message4. F.U.E.L. - for challenging conversations
10:55
In this episode I’d like to share a phenomenal tool, that I had the opportunity to use at AirHelp and some other places. I find it useful in a lot of areas; it doesn’t require any expenses, installation work or hardware – yet it can change your life. The tool I’m talking about is FUEL. The spelling might suggest diesel or gasoline, but it’s an acronym that I’m going to explain a minute. I think the human life hardly ever needs to be outlined or follow fixed action patterns. In most cases, when we decide to follow a fixed procedure, say, in our everyday communication, it is perceived as something very unnatural or overly formal, associated rather with corporations, heavy industry, science, academic circles – anywhere where following procedures and going by the book is more common. Such were my thoughts when I first encountered the FUEL procedure. I was introduced to it as an AirHelp management member at a 2-day workshop I attended in our New York office, given by Jason Gore and Michael Costurosa of Neuberg, Gore & Associates. Even though I knew they are wise people, Harvard lecturers, I remained sceptical about the form of conversation offered by FUEL until I saw how it actually works. Since that moment, a lot has changed in the management team at AirHelp. Among other things, this tool helped us talk in a totally different way, improve our communication skills and solve lots of problems that were earlier swept under the carpet or solved while generating huge amounts of negative energy. --- Send in a voice message: https://anchor.fm/saunatalks/message
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