Offshoring GRC Functions: The Human Reality

Zoë Newman, Regional Managing Director, EMEA and Global Co-Head of the Financial Investigations Practice at Kroll, discussed her 25-year career at the firm, focusing on complex fraud investigations in emerging markets. She highlighted the rise of organized crime using AI and social engineering to target corporates, emphasizing the need for better employee training and data monitoring. Newman noted the growing importance of supply chain risk, bribery and corruption, and culture investigations. SHOW NOTES 01:16 Career Journey 14:40 Evolution & Challenges in Corporate Fraud 25:45 Trends & Opportunities in Corporate Investigations 30:48 Final Thoughts and Recommendations

Kimberley Cole hosts David Pope to discuss his journey from BBC to founding All Voice Talent, offering voice and presence training. Pope emphasizes the importance of recording your voice to build confidence and improve communication skills. He highlights techniques like breathing and practical exercises to enhance voice projection and clarity. Pope also shares insights on overcoming public speaking fears and the significance of authenticity and engagement in high-stakes presentations, including panels and video recordings. He encourages everyone to embrace public speaking opportunities to advance their careers. SHOW NOTES00:24 Career Journey 06:44 Changing Your Relationship with Your Voice 09:06 From Doubt to Confidence 11:46 Impactful Communication Techniques 19:48 Effective Panel Participation & Moderation 29:45 Overcoming Public Speaking Fear 35:38 Final Takeaways

In this episode of Risky Women Radio, Dame Inga Beale discusses her transformative leadership at Lloyd's of London, where she introduced technology to modernize the 325-year-old company. She emphasizes the importance of agility, resilience, and listening in leadership. Beale also reflects on her career trajectory, highlighting the impact of early promotions and the challenges of gender biases. She advises young women to focus on performance, image, and exposure to succeed in business. Beale underscores the need for organizations to listen to their employees and set measurable targets to drive progress. SHOW NOTES02:06 Challenges in Company Transformation 05:43 Agile Approach to Transformation 07:44 Leadership Skills for Transformation 11:36 Future Leadership Skills 16:18 Handling Biases in the Workplace 22:27 Advice for Young Women Aspiring to Leadership Roles

Rhea Sharma, winner of the Risky Women Write competition, discussed the human costs of offshoring GRC functions. She highlighted the disparity in pay between offshore and onshore employees, noting that offshore employees often face an illusion of progress. Rhea emphasized the need for fair pay, transparency, and inclusion in offshoring practices. She also shared her background, including her work with Women's Lantern, a charity supporting South East Asian women, and her ongoing education. Rhea advocated for decentralized finance and its potential to address global cybersecurity issues, citing regulatory reforms in Australia, Singapore, and India. SHOW NOTES 00:24 Feedback on Rhea's Article 04:36 Career Journey 07:36 Aligning Values with Work 19:46 Challenges of Offshoring and Brain Drain 25:52 Practical Steps for Ethical Offshoring 31:49 Future Innovations and Recommendations Transcript and more GRC content: https://www.riskywomen.org/2025/05/podcast-s8e5-offshoring-grc-functions-the-human-reality/

Kimberley Cole interviews Elaine Mullan, Head of Marketing and Business Development at Corlytics, about her career journey and role. Elaine discusses her transition from fashion design to marketing in the FinTech and RegTech sectors, her passion for mentoring women in tech, and her involvement in the Risky Women Write competition, where she won for her article on GRC through the lens of pop culture. Elaine emphasizes the importance of diversity in GRC, the impact of AI on compliance, and the need for more women's voices in the industry. She also shares her experiences with networking and the challenges of balancing early and late-stage careers. SHOW NOTES01:12 Career Journey 05:45 Role at Corlytics and Industry Insights 08:16 Advocacy for Women in Tech 14:58 Elaine's Article on GRC and Pop Culture 20:40 Diversity and Innovation in the Industry Transcript and more GRC content: https://www.riskywomen.org/2025/04/podcast-s8e4-how-hollywood-turns-grc-into-a-story-worth-telling/

Kim Chandler McDonald, co-founder and CEO of 3 Steps Data and Global VP of CyAN, discusses her diverse career journey from theater to tech, emphasizing her advocacy for democratizing technology and combating technology-facilitated domestic violence. She highlights the importance of end-to-end encryption for data security and privacy. Kim shares her experiences, including interviewing global leaders and becoming an emergency forest firefighter. She advocates for proactive compliance and robust risk strategies to protect vulnerable users. SHOW NOTES 00:23 Career Journey 06:59 Advocacy and End-to-End Encryption 12:58 Technology-Facilitated Domestic Violence 26:11 CyAN's Role in Cybersecurity 28:48 Future Innovations and Recommendations

Jackie Sanz, Protiviti's Managing Director in the Risk & Compliance Solution, hosts Risky Women Radio, featuring Naomi Bartlett and Natasha Anzik discussing AI's role in risk management. Naomi, from IGM Financial, highlights the challenges of balancing regulatory changes, team development, and AI adoption. Natasha, from Wealthsimple, emphasizes the need for speed, stakeholder trust, and adaptability. Both discuss AI's impact on customer support, financial advising, and compliance, including AML and privacy. They stress the importance of governance, risk-averse strategies, and leveraging AI for thematic analysis and automation to enhance efficiency and risk management. SHOW NOTES 02:50 Challenges in Managing Risk 08:40 Impact of Post-Pandemic Technology Adoption 16:15 Naomi's Perspective on AI Use Cases and Governance 23:15 Building a Risk-Disciplined Strategy 31:39 Future Value of AI in Second Line Practices Get Transcript and more compliance content: https://www.riskywomen.org/2025/03/podcast-s8e2-adoption-of-ai-to-support-2nd-line-functions/

Kimberley Cole hosts Risky Women Radio with guests Carol Beaumier and Bernadine Reese to discuss the top compliance issues in 2025. They reflect on 2024, highlighting the impact of US Supreme Court decisions on regulatory authority and a UK court ruling on discretionary commissions. They discuss the importance of AI in compliance, the need for dynamic risk assessments, and the challenges of global alignment on regulations. Key priorities for 2025 include AI, financial crime, operational resilience, and third-party risk management. They emphasize the importance of leveraging technology, ongoing training, and focusing on outcomes to improve compliance effectiveness. SHOW NOTES 04:42 Review of 2024 Compliance Developments 11:17 2025 Compliance Priorities and Regional Views 17:12 Unique Considerations for Compliance Organizations 24:21 Regional Challenges and Horizon Scanning 29:20 Final Recommendations for Compliance Departments

In this episode Jo Shoppee, Head of Operational Risk - Technology at ANZ Bank, shares her unexpected journey into risk management, from a teller at ANZ to technology risk specialist. Jo discusses the challenges of balancing career and family, advocating for part-time roles for senior leaders. She emphasizes the importance of compassion and understanding in risk management, particularly in the three lines of defense model. She notes the shift towards data-driven risk management and the need to stay outcome-focused. She also discusses the top risks in the financial industry, including geopolitical risks, emerging technologies, and energy security. Jo Shoppee: Jo is a commercially focused risk executive with extensive technology and finance sector experience, deep expertise in technology risk management, and a track record for building effective and trusted relationships.  Jo worked extensively across Europe in her time with General Electric, and has recently returned to ANZ, where her technology career first started, where she is the head of operational risk management for the Group Technology Division. Jane Tumurbaatar: Jane is a Director at Protiviti with over 12 years’ experience in professional services. She has broad expertise across first, second and third lines of defence of risk management in financial services, government, and corporate organisations. Her experience extends to risk transformation, change management and remediation. SHOW NOTES 02:14 Career Journey 05:05 Challenges and Achievements 08:39 Role of Compassion in Risk Management 11:05 Keeping Up with Technology in Risk Management 14:19 Changes in Risk Management Approaches 21:54 Leadership Style Evolution 33:41 Importance of Diversity in Decision Making Transcript and More GRC Content: https://www.riskywomen.org/2024/12/podcast-s7e8-driving-tech-innovation-in-risk-management-jo-shoppee/

Kimberley Cole interviews Anna Mazzone, VP of Risk Security and ESG at ServiceNow, about her career and the digitization of enterprise and governance programs. Mazzone discusses her journey from Bank of America to Reuters, SuperDerivatives, and Markit, highlighting her role in building the KYC managed service. She explains ServiceNow's platform, which integrates data from various enterprise functions to enhance decision-making. Mazzone emphasizes the importance of digitizing enterprise processes, understanding third-party risks, and implementing AI governance. She advises focusing on people, quick wins, and strategic partnerships to drive successful change and improve operational resilience. SHOW NOTES03:09 Career journey 10:08 What is ServiceNow 14:19 Creating Impact 21:38 Digitizing the Enterprise and Governance Programs 33:30 Opportunities and Challenges in GRC 40:48 Final Thoughts and Recommendations More great risk content and transcript: https://www.riskywomen.org/2024/10/podcast-s7e7-digitizing-enterprise-governance-programs-anna-mazzone/