EP 433 - Upwork Director of Engineering on Navigating Remote Communication Challenges

How can a comprehensive operating system help with scaling brands? In this episode of Product Talk hosted by Nacho Andrade, Settle Head of Product Warren Brown discusses how the company is building a comprehensive operating system to help scaling brands manage the complexities of their operations. Warren explains the four key dimensions of complexity that growing brands face - SKU, channel, vendor, and investor complexity - and how Settle's platform aims to provide a unified solution to address these challenges. He emphasizes the importance of balancing revenue growth and cost reduction, as well as the value of deep customer understanding and empowered product teams.

How can electricity grid hardware stability be enabled with data software? The scale and urgency of the transformation required to fight climate change has never been more clear. Building hardware and software products, acquiring the funding and creating a diverse community to enhance talent capacity and to drive innovation, is essential to tackling this global environmental crisis. In this episode of Product Talk hosted by Silicon Valley Bank (a division of First Citizens Bank) Climate Tech & Sustainability SVP Maggie Wong, Ecosuite CEO and Co-Founder Joel Santisteban discusses how building distributed energy data software stabilizes electricity grid hardware, embracing user persona diversity enables open infrastructure and maximizes product value, and looking into existing problems can lead to product innovation and new solutions to tackle climate change.

How can product leaders leverage mentorship and adaptability? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Workiva CPO Nitin Bhat shares insights on his career journey, the influential mentors who shaped his leadership style, and the importance of adaptability and a growth mindset in product management. He discusses his approach to hiring and developing product talent, as well as his perspectives on how AI will impact the future of the product management role.

What does it mean to identify and capitalize on pivotal inflection points? In this episode of Product Talk hosted by Mighty Capital Managing Partner SC Moatti, Floodgate Founding Partner Michael Maples shares insights on building great products through radical innovation. Maples shares stories of successful investments in companies like Twitter and Twitch, highlighting the importance of identifying and capitalizing on pivotal "inflection points" that enable entrepreneurs to deliver pattern-breaking products. He discusses the key elements for breakthrough innovation - the founder's unique insight, the ability to harness emerging technologies, and the skill to start a movement around a radically different vision of the future. Maples also shares his perspectives on the artistry of entrepreneurship and how product leaders can cultivate a culture that empowers and supports visionary product thinkers.

What do product leaders need to consider when driving innovation at large organizations? In this episode of Product Talk hosted by EY Platform Operations Lead Justin Leibow, EY Ecosystem Leader Terry Luciani speaks on his extensive experience in fostering innovation, including the launch of EY's Growth Labs program and his previous work at MetLife. The discussion covers strategies for overcoming the challenges of driving innovation in established firms, such as securing leadership buy-in, empowering employees, and measuring success. Terry also discusses approaches to building a balanced portfolio of innovation bets, from near-term optimizations to long-term, transformative initiatives, as well as the importance of partnering with startups and external innovators to access unique capabilities while protecting an organization's core competencies. Finally, Terry provides valuable advice for product managers on being thoughtful, open-minded, and willing to take calculated risks in order to drive impactful innovation.

How can product leaders simplify product development through clear vision and customer focus? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Faire CPO Ami Vora speaks on her experiences as a product leader, including her work at WhatsApp. She discusses her superpower of simplifying complex problems, her philosophy on prioritizing customer needs, and her approach to time management and decision-making as a CPO. Ami also shares her perspective on the impact of AI and generative AI on the role of product management. Throughout the conversation, she emphasizes the importance of clarity, execution, and building strong customer relationships as key to effective product leadership.

What are effective remote communication strategies for product teams? In this episode of Product Talk hosted by Workleap Director of Product Barbara Bermes, New Relic Fmr VP of Engineering Jade Rubick speaks on effective strategies for managing communication in remote and asynchronous work environments. He covers the challenges of async communication, such as over-specification vs. under-specification, and strategies to address them. Jade also shares best practices for using tools like Slack to enhance productivity and collaboration, including using threaded replies, managing notifications, and replying with documentation. Tune in for insights on fostering a healthy remote communication culture.

As a product leader, what does it mean to operate at the top of your license? In this episode of Product Talk hosted by VNS Health Product Director Mark Bailes, Better RX Head of Product Todd Blaquiere discusses the concept of "operating at the top of your license" in product management, and how product managers and leaders can work towards this goal. The conversation covers the challenges of transitioning from a well-trodden path of product management to a more "righteous path" focused on customer discovery, outcomes, and continuous improvement. Todd shares his insights on how individual contributors can take on additional responsibilities to demonstrate leadership, as well as how product leaders can create an environment that enables their teams to operate at the top of their license.

How can product leaders navigate product leadership in uncertain times? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, NEOGOV CPO Denise Hemke speaks on navigating the role of product leadership during a period of significant change and uncertainty. Denise shares insights on balancing compliance and innovation in a regulated government software space, the evolving expectations of the Chief Product Officer, and strategies for continuous learning and transparency within product teams. She also discusses the impact of AI on product management, including opportunities for automation, improved decision-making, and personalized customer experiences.

What does it take to decarbonize and detoxify the plastic supply chain? The scale and urgency of the transformation required to fight climate change has never been more clear. Building hardware and software products, acquiring the funding and creating a diverse community to enhance talent capacity and to drive innovation, is essential to tackling this global environmental crisis. In this podcast, host Silicon Valley Bank (a division of First Citizens Bank) Climate Tech & Sustainability SVP Maggie Wong will be interviewing Matereal CEO and Co-Founder Jacqueline Ros Amable to discuss decarbonizing and detoxifying the plastic supply chain, the importance of Go-To-Market strategy and organizational structure in growing a start-up, as well as how proactive management of a diverse group of team members and stakeholders contributes to the success of product development.