Master Stones: Conversations in Jewelry Retail

Nick Gurney and Rodney Roberts talk about different aspects to choosing a new point-of-sale system. Rodney shares some of his insight earned from 16 years of experience implementing point of sale systems for the jewelry industry.They discuss how the system you choose can play a major role in how you run your business and meet your personal and professional goals.-- SPECIAL PROMOTION --For listeners of this podcast, Jewel360 is offering 25% off your startup costs. ► Visit https://get.jewel360.com/podcast to schedule a demo and redeem this offer.-- EPISODE PAGE --For a transcript, episode summary, and highlights, visit: ► https://jewel360.com/interviews/everything-you-need-to-know-about-cloud-pos-software/-- LISTEN ON OTHER PLATFORMS --Apple Podcasts ► https://podcasts.apple.com/us/podcast/master-stones-conversations-in-jewelry-retail/id1630967770?uo=4Spotify ►https://open.spotify.com/show/4zZqYEtt8s9OivWzEPBJqXGoogle Podcasts ► https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL21hc3Rlci1zdG9uZXMtY29udmVyc2F0aW9ucy1pbi1qZXdlbHJ5LXJldGFpbA==Amazon Music ► https://music.amazon.com/podcasts/53c59008-c445-4805-8a5d-d976ec2d86f3Deezer ► https://www.deezer.com/show/3820447

Nick Gurney and Meghan Proctor of Hubbell Proctor Design talk about the joy of running a custom design jewelry store. They discuss how creating exciting experiences for your customers will allow you to stand out from your competitors.Meghan also discusses how finding systems that simplify your business processes will allow business owners to enjoy more about all the different facets of their work.-- SPECIAL PROMOTION --For listeners of this podcast, Jewel360 is offering 25% off your startup costs. ► Visit https://get.jewel360.com/podcast to schedule a demo and redeem this offer.-- EPISODE PAGE --For a transcript, episode summary, and highlights, visit: ► https://jewel360.com/interview/meghan-proctor-hubbell-proctor-design-creating-experiences-for-your-customers/-- LISTEN ON OTHER PLATFORMS --Apple Podcasts ► https://podcasts.apple.com/us/podcast/master-stones-conversations-in-jewelry-retail/id1630967770?uo=4Spotify ►https://open.spotify.com/show/4zZqYEtt8s9OivWzEPBJqXGoogle Podcasts ► https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL21hc3Rlci1zdG9uZXMtY29udmVyc2F0aW9ucy1pbi1qZXdlbHJ5LXJldGFpbA==Amazon Music ► https://music.amazon.com/podcasts/53c59008-c445-4805-8a5d-d976ec2d86f3Deezer ► https://www.deezer.com/show/3820447

Nick Gurney and Annie Daniels of Duke’s Jewelers talk about recent and current trends in the jewelry business and how many retailers are riding a wave of retail success. They discuss how current inventory management practices allow jewelers to quickly meet the needs of their customers. Annie also shares her experience with how close relationships with vendors allow her to expand Duke’s product offerings.-- SPECIAL PROMOTION --For listeners of this podcast, Jewel360 is offering 25% off your startup costs. ► Visit https://get.jewel360.com/podcast to schedule a demo and redeem this offer.-- EPISODE PAGE --For a transcript, episode summary, and highlights, visit: ► https://jewel360.com/interview/annie-daniels-dukes-jewelers-giving-individual-attention-to-customers/-- LISTEN ON OTHER PLATFORMS --Apple Podcasts ► https://podcasts.apple.com/us/podcast/master-stones-conversations-in-jewelry-retail/id1630967770?uo=4Spotify ►https://open.spotify.com/show/4zZqYEtt8s9OivWzEPBJqXGoogle Podcasts ► https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL21hc3Rlci1zdG9uZXMtY29udmVyc2F0aW9ucy1pbi1qZXdlbHJ5LXJldGFpbA==Amazon Music ► https://music.amazon.com/podcasts/53c59008-c445-4805-8a5d-d976ec2d86f3Deezer ► https://www.deezer.com/show/3820447

Nick Gurney and Sagan Woodbury talk about how the Woodbury family has been helping locals and tourists find the perfect piece of jewelry in Park City, Utah for years. Sagan tells the story of how the store's ability to create custom jewelry allows them to pack a big punch from a small location. By extending the customer relationship beyond the few minutes they have with customers in store. Woodbury Jewelers online presence and tools allow them to boost sales before customers come to the shop and after they have gone home.-- SPECIAL PROMOTION --For listeners of this podcast, Jewel360 is offering 25% off your startup costs. ► Visit https://get.jewel360.com/podcast to schedule a demo and redeem this offer.-- EPISODE PAGE --For a transcript, episode summary, and highlights, visit: ► https://jewel360.com/interview/sagan-woodbury-woodbury-jewelers-do-something-different/

Bruce Bragg and Daniel Austin of Coffrin Jewelers talk to Nick about the latest trends and business practices they are seeing in South Florida.They discuss the growing custom work business and other new trends such as permanent jewelry. But what they try to demonstrate most is a consistent dedication to satisfying customers and delivering products that meet their desires. For transcripts and notes, visit: https://jewel360.com/interview/coffrin-jewelers-a-customized-shopping-experience-- SPECIAL PROMOTION --For listeners of this podcast, Jewel360 is offering 25% off your startup costs. ► Visit https://get.jewel360.com/podcast to schedule a demo and redeem this offer.

Nick Gurney and Cody Miller discuss how paying attention to small details in your jewelry store can help make a big difference in your business, how he learned the business from a young age and the example of his family. They talk about how jewelry stores can build off the recent trend of big years and capitalize on new innovations in jewelry products and technology to evolve for success. Cody also shares how he finds insights into how to work with staff and improve forecasting for hot products.For transcripts and notes, visit: https://jewel360.com/interview/cody-miller-alan-miller-jewelers-reinvest-in-your-jewelry-store/-- SPECIAL PROMOTION --For listeners of this podcast, Jewel360 is offering 25% off your startup costs. ► Visit https://get.jewel360.com/podcast to schedule a demo and redeem this offer.

Host, Nick Gurney, and Tony Prater of Jensen Jewelers talk about how a regional jeweler can meet the needs of local markets. Tony discusses how he works to continue the tradition of making jewelry easily accessible to customers while growing his business. Nick and Tony discuss how the business was built on the foundation of innovating how Jensen’s extended credit to new customers to how it now uses technology. They talk about how Jensen’s has adapted new technologies to the proven strategies of the jewelry industry.-- SPECIAL PROMOTION --For listeners of this podcast, Jewel360 is offering 25% off your startup costs. ► Visit https://get.jewel360.com/podcast to schedule a demo and redeem this offer.

Are you a jewelry store owner looking to take your business to the next level?In The Master Stones podcast, we have conversations with jewelry retailers from across the country about the challenges they face and what solutions they’ve found to overcome those challenges and succeed. We’ll talk about best practices for running your business, including how to get new customers in your door, how to manage your inventory, how to keep your repairs and custom work organized without any mix ups, how to communicate with existing customers, and incorporating clienteling into your business strategy.              You’ll walk away with new ideas you can take to help run your business from other retailers in the industry. You won’t want to miss it.Subscribe today to stay up to date on new episodes.