
In this episode of the Duct Tape Marketing Podcast, we explore how small businesses can use AI to convert more leads while reclaiming precious time. John Jantsch talks with Rainmaker CEO Joe Gagnon about AI-native sales workflows, 24/7 phone agents, and why automation doesn't have to feel inauthentic. Together they break down how AI can improve inbound conversations, overcome objections, and deliver more predictable growth. Learn how AI tools that help small business owners save time can also create better customer experiences and streamline every step of the sales journey.
Today we discussed:
00:00 Introduction
00:33 Welcome Joe Gagnon
00:57 Reinventing Small Biz Sales
02:41 AI-Native Sales Platform
04:23 Pricing & Access
07:16 Support Challenges
08:34 Sales Meets Support
10:09 Personalization Power
13:26 Customer Use Cases
15:09 Ethics & Constitution
18:06 Getting Started
20:21 Future Outlook
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