Car Guy Coffee

Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Serena Richardson w/ NAMAD Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. Car Guys Introduce a special Mini Series ‘Colorful Conversations’ and we are live in Miami FL for the 2026 NAMAD Conference. In this episode Lou Ramirez and Fred Lennartz welcome Serena Richardson with NAMAD. Carrying on her family's multi-decade legacy alongside NAMAD, Serena pulls back the curtain on orchestrating a record-breaking national conference and what it takes to curate a multi-sensory, culturally rich environment. Blending her professional background in healthcare and human resources with event planning, Serena dives into the necessity of designing spaces with neurodiversity in mind, ensuring signage, games, stages, and interactive spaces resonate with varied learning styles. 📲Stream it. Share it. Let's Brew.  Don’t forget to share and subscribe! carguycoffee.comcertifiedsolutionaries.com

Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Deja Mitchell Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. Car Guys Introduce a special Mini Series ‘Colorful Conversations’ and we are live in Miami FL for the 2026 NAMAD Conference. In this episode Lou Ramirez and Fred Lennartz welcome Deja Mitchell, founder and creator of Driving with Dej. Drawing from nearly a decade of hands-on automotive experience spanning service reception, dealership operations, and auto collision schooling, Deja shares why she took the leap from learning body repair to launching her own educational platform. She breaks down the critical knowledge gap drivers face during collision emergencies and discusses her mission to guide motorists through the exact steps to take before and after an accident. 📲Stream it. Share it. Let's Brew.  Don’t forget to share and subscribe! carguycoffee.comcertifiedsolutionaries.com

Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Jalen Rose and Chris Schrementi from the Gallagher GroupWelcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. Car Guys Introduce a special Mini Series ‘Colorful Conversations’ and we are live in Miami FL for the 2026 NAMAD Conference. In this episode Lou Ramirez and Fred Lennartz welcome  Jalen Rose and Chris Schrementi from Gallagher's Dealership Practice (Insurance, Risk Management and Consulting Services). Jalen and Chris down the critical difference between merely purchasing an insurance policy and executing a proactive, 360-degree risk management strategy. They spotlight major vulnerabilities frequently overlooked by dealers, including underinsurance in employment practices liability (EPLI), exposed personal liability for dealership principals and directors, and buy-here-pay-here lender liability. The team also explores emerging cyber and AI liabilities, from employee data breaches to AI bias risks in recruiting, while stressing why dealerships must implement internal AI compliance policies and work with advisory partners who aggressively advocate for them when claims arise. 📲Stream it. Share it. Let's Brew.  Don’t forget to share and subscribe! carguycoffee.comcertifiedsolutionaries.com

Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. DJ Sardana Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. Car Guys Introduce a special Mini Series ‘Colorful Conversations’ and we are live in Miami FL for the 2026 NAMAD Conference. In this episode Lou Ramirez and Fred Lennartz welcome back DJ Sardana, digital marketing strategist at C-4 Analytics. DJ tackles the costly issue of vendor fragmentation, explaining why hiring separate, disconnected vendors for websites, SEO, paid media, and social media creates chaotic operational silos that confuse shoppers and hurt sales. He explains how consolidating into a unified digital ecosystem aligns messaging, improves customer experience, and makes attribution crystal clear. 📲Stream it. Share it. Let's Brew. Don’t forget to share and subscribe! carguycoffee.com certifiedsolutionaries.com📲Stream it. Share it. Let's Brew.  Don’t forget to share and subscribe! carguycoffee.comcertifiedsolutionaries.com

Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Ashley L. Cavazos & Ashley Williams Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. Car Guys Introduce a special Mini Series ‘Colorful Conversations’ and we are live in Miami FL for the 2026 NAMAD Conference. In this episode Lou Ramirez and Fred Lennartz welcome the powerhouse duo from NCM Associates, Ashley Cavazos and Ashley Williams (Ashley SQ’D). The ladies dive into the momentum happening across automotive retail and announce a major milestone: awarding a full $10,000 General Management Executive Program (GMEP) scholarship to a NAMAD member to attend the NCM Institute. They preview the upcoming Client & Friends event in Kansas City, featuring an intimate fireside chat format, a signature caffeine sponsorship alongside Car Guy Coffee, and Ashley Cavazos taking the stage as the event's new host following David Cain's legacy. They also discuss the overwhelming industry demand seen at their recent Fixed Ops Summit, "Fuel the Future," highlighting the vital importance of authentic, unscripted content, community education, and modernizing dealership engagement across generations. 📲Stream it. Share it. Let's Brew.  Don’t forget to share and subscribe! carguycoffee.comcertifiedsolutionaries.com

Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Kerri Wise Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. Car Guys Introduce a special Mini Series ‘Colorful Conversations’ and we are live in Miami FL for the 2026 NAMAD Conference. In this episode Lou Ramirez and Fred Lennartz welcome Kerri Wise, Executive Vice President of Marketing at CarNow and co-founder of WOCAN. Kerri tackles the massive operational inefficiencies facing automotive retail, revealing why typical dealership website conversion sits at a staggering 1% and how fragmented lead forms drive shoppers away. She breaks down how CarNow operates as a comprehensive conversion platform, turning over 70% of chats into viable leads and achieving close rates two to three times higher than the industry average. 📲Stream it. Share it. Let's Brew.  Don’t forget to share and subscribe! carguycoffee.comcertifiedsolutionaries.com

Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Tommy Vullo Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. Car Guys Introduce a special Mini Series ‘Colorful Conversations’ and we are live in Miami FL for the 2026 NAMAD Conference. In this episode Lou Ramirez and Fred Lennartz welcome Tommy Vullo, founder of SelectFi. Tom addresses one of the biggest friction points in the dealership: quoting payments and lender decisioning. He explains how SelectFi moves complex automated lending calculations to the very top of the funnel, pulling soft credit without score impact to deliver real bank quotes instantly and cut transaction times by 30 to 40 minutes. 📲Stream it. Share it. Let's Brew. Don’t forget to share and subscribe! carguycoffee.com certifiedsolutionaries.com

Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Tony French & Lori Berkson Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. Car Guys Introduce a special Mini Series ‘Colorful Conversations’ and we are live in Miami FL for the 2026 NAMAD Conference. In this episode Lou Ramirez and Fred Lennartz welcome Tony French, co-founder of CarClicks, and Lori Berkson, VP of CarClicks. Tony breaks down how CarClicks operates its own DSP to monitor daily dealership inventory feeds and serve real-time dynamic inventory ads across over 9,000 premium websites across the open internet. The team reveals groundbreaking new initiatives, including Auto AI Clicks that serve dynamic dealership inventory directly within ChatGPT query results, and Service Clicks, which targets fixed ops customers searching for maintenance to bring them straight into the service drive with complete sales attribution. 📲Stream it. Share it. Let's Brew.  Don’t forget to share and subscribe! carguycoffee.comcertifiedsolutionaries.com

Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Robb AzarenWelcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. Car Guys Introduce a special Mini Series ‘Colorful Conversations’ and we are live in Miami FL for the 2026 NAMAD Conference. In this episode Lou Ramirez and Fred Lennartz welcome Robb Azaren, founder of RMA Data Plus. Robb dives into the persistent problem of low-quality, overpriced dealership leads and explains how RMA Data Plus leverages in-house credit bureau data and transactional records to pinpoint exact buying windows and customer equity positions. He breaks down why modern BDCs struggle with outbound calls and how providing clear scripts, accurate payment data, and around-the-clock US-based BDC support empowers dealership staff to convert conversations into sales while dramatically reducing cost-per-sale. 📲Stream it. Share it. Let's Brew.  Don’t forget to share and subscribe! carguycoffee.comcertifiedsolutionaries.com

Car Guy Coffee Podcast Presents #5Liner feat. Joe Walsh Welcome to The #5Liner, the show dedicated to the individual journeys that power the automotive industry. It's not about the company; it's about the individual, their career, mindset, and personal story. In each episode, we sit down with a high-quality selection of Car Guys and Car Gals to get beyond the title and into the hard earned wisdom they've gained. Join us as we uncover the wins, challenges, and #5Liner takeaways that have shaped today’s top talent.  In this episode of The Car Guy Coffee Podcast, hosts Lou Ramirez and Fred Lennartz welcome Joe Walsh, second-generation dealer and 100% owner of Freddy’s Chevy in Fredericktown, Ohio, for a “five-liner” interview. They discuss a recent Women in Automotive event and highlight the empowerment and culture shift happening in Joe’s store. Joe shares his “why” as personal growth and providing a valuable service to his family and community, and explains he stayed in automotive because it’s in his blood and, today, because of the people, his team, customers, and community. 📲Stream it. Share it. Let's Brew.  Don’t forget to share and subscribe! carguycoffee.comcertifiedsolutionaries.com