Building Brand Gravity: Attracting People Into Your Orbit

When a decision tangles strategy, reputation, people, and risk together, a CEO needs more than a communications playbook. They need someone they trust enough to tell them what they may not want to hear.Davia Temin, president and CEO of Temin & Company, joins Anne Green to talk about what it takes to give and receive truly consequential counsel at the top of an organization. With a career that runs from Citibank and GE to nearly three decades leading her own crisis and reputation firm, Davia explains why strategy has to come before polish, how a brilliant CEO came to be seen as not strategic enough, and why reinforcing a leader’s weaknesses helps no one. Anne and Davia also get into why knowing where you stand isn’t enough when the ground can shift overnight, and how leaders can stay steady through stress and constant uncertainty.In this episode:What CEOs think they’re hiring a counselor for, and what they actually needWhy a highly strategic leader can still look unstrategic to the people around themHow to earn the trust to challenge a CEO instead of telling them what they want to hearWhy knowing where you stand isn’t enough when things can change in 12 hours

Most conversations today about AI push you to pick a side. A more useful question is what you will and won’t let AI do relative to your expertise. Your answer might be your biggest advantage.Howard Pyle, founder of Experience Futures, returns to talk with Anne Green about intentional technology and the people part of AI. Drawing on a career that spans engineering, UX, and senior design and customer experience roles at Ogilvy, IBM and MetLife, Howard explains why clear boundaries build confidence and why so many professionals struggle to articulate the expertise that makes their work their own. Anne and Howard dig into tacit knowledge, why some experienced managers are getting the most out of AI while early-career development is under strain, and where building your own tools ends and bringing in expert partners begins. It’s both an elevated and practical look at how people and organizations can use AI with intention rather than settling for generic output.In this episode:Why your confidence with AI grows with the clarity of the nature of your expertise and your corresponding boundariesWhat tacit knowledge is, and how naming your expertise leads to sharper, less generic AI outputWhy many experienced professionals are getting more from AI, and what that means for developing the next generationWhen to build your own AI tools and when to bring in partners with deeper expertise – and why Howard dislikes the term “vibe coding”

Communications leaders have spent decades earning a seat in the C-suite. The boardroom is a different room, with a much shorter list of seats and a much higher bar.Dr. Matt Ragas of DePaul University joins Steve Halsey for a first look at his new research on the senior communications leaders who have actually landed corporate board seats. Drawing on in-depth interviews with 20 executives whose collective experience spans more than 125 boards, the study maps what separates the leaders who want a seat from the ones who get one. Matt and Steve dig into what kind of P&L experience is most valuable, the reality that two thirds of board seats are spoken for before you ever apply, and why a board bio is a very different document than a CV. They also make the case that private, PE-backed, and nonprofit boards may be the most overlooked path of all.In this episode:Why financial and P&L experience keeps surfacing as the top limiting factor, and the routes leaders take to get itWhat a communications director contributes that the CCO down the hall and the outside agency don’t have access toHow interlocking board relationships, not board readiness programs, tend to produce real seatsWhat to do over the next 12 months if board service is the goal

We often talk about boards in technical terms: governance, fiduciary responsibility, bylaws, committees, assessments, and compliance.  Yet first and foremost, a board is a human system. And like any human system, it can either accelerate change or quietly get in the way.Anne Green sits down with Deborah Macfarlan Enright, longtime board strategist, consultant and author of the new book Bored to Death: Transform Your Non-Profit Board Into a Strategic Catalyst for Change, to explore what separates a board that looks good on paper from one that actually works. Deb makes a compelling case that applies to all types of boards – corporate or nonprofit – as well as any leadership group that seeks to be higher functioning. In the conversation, Deb underscores that every board seat is a priceless asset to be filled with intention and that the real work is human long before it’s procedural. Anne and Deb dig into the difference between harmony and trust, why collegiality can quietly become avoidance, and how the right systems remove friction instead of adding it. It’s a conversation about boards that turns out to be about any team where smart, well-meaning people find the courage to tell each other the truth – and where leaders ensure mission and business objectives are not obscured by procedure.In this episode:Why a nonprofit is an enterprise, not a tax status, and what that changes about how you build a boardThe difference between harmony and trust, and how collegiality can quietly slide into avoidanceHow good structures can remove friction, clarify roles and create the trust – if we recognize that structure is not the same as effectiveness and compliance is not the same as contribution to a missionWhy every board seat is a priceless asset, and how to fill one with intention instead of obligationHow the right systems and a little more candor turn a board into a real strategic catalyst

Farmers are adopting AI faster than they trust it, and that gap holds a lesson for every industry racing to keep up.Steve Halsey sits down with Greg Ehm, SVP of agriculture at MorganMyers, a G&S Agency, and Adam Gittins, president of HTS Ag and a farmer himself, to dig into fresh research on how farmers, ranchers, and retailers are actually using AI. The headline is a gap most industries will recognize. 84% say AI delivers value, but only about a quarter trust its recommendations for real decisions. Greg and Adam unpack why that gap is a sign of practical wisdom rather than resistance, how trust gets built through proof and transparency instead of hype, and why the smartest framing is human plus AI, not human versus AI. It’s a grounded look at adoption that turns out to hold lessons for healthcare, manufacturing, and any field where technology is moving faster than trust.In this episode:What new MorganMyers, a G&S Agency research reveals about how farmers, ranchers, and retailers are really using AIWhy usage and trust are moving at very different speeds, and why that gap signals practical wisdomHow proof, transparency, and human validation build trust faster than brand reputation or hypeWhy the future is human plus AI, and what every industry can learn from how adoption happens in agriculture

Fifty episodes, dozens of CEOs, founders, journalists, leaders, and communicators, and one thing kept surfacing no matter who was in the chair.For the 50th episode, Anne Green and Steve Halsey  look back at what four years of conversations have actually taught them. The surprise wasn’t the differences between their guests, but how often they landed on the same ideas. From communications becoming a driver of business value, to trust that’s earned long before a crisis, to the rise of the human as architect in an AI world, and to narrative as the operating system of a company, they trace the through-lines that keep showing up. It’s a candid, hopeful reflection on where leadership and brand building goes next, and why it all still comes down to people.In this episode:Why communications shifted from something organizations do to how they operate, and understanding communications and brand as business assetsWhat 50 conversations taught the hosts about trust, standing your ground, and staying credible in an increasingly GEO and AI-driven worldThe move from the concept of “human in the loop” to treating the human as architect of the workWhy curiosity, tenacity, and people are the through-line behind every brand that builds real gravity

Brand isn’t a logo or a launch moment. It’s an enterprise-wide undertaking that lives in every function, every stakeholder, and increasingly, every AI answer.Anne Green sits down with Megan Noel, Chief Corporate Affairs Officer at Covista, America’s largest healthcare educator, to unpack what it really takes to build and relaunch a brand fromthe inside out. Megan shares how Covista brought a new enterprise brand to life, why this work was a shared endeavor between Communications and Marketing, the necessity of partnering across functions, and how getting employees bought in first can help create ambassadors ratherthan detractors. They also get into the rise of the Chief Corporate Affairs Officer role, why she’d happily retire the term “public relations” for good, and what the answer engine economy means for how brands earn trust in an AI-first world.In this episode:• The growth of the Chief Corporate Affairs Officer role and why many CEOs are putting all the storytellers under one seat• How Covista built a new enterprise brand that spans multiple institutions, and why the work couldn’t sit with Marketing alone• Why getting employees bought in first is the difference between brand ambassadors and brand detractors• What the answer engine economy means for press releases, brand consistency, and earning trust from AI.

AI is no longer just a productivity tool. It is a channel, a leadership competency, and a pressure test on whether your story holds up across every part of your brand.Steve Halsey sits down with Hailey Driscoll, SVP of PR and Managing Director, Boston at Walker Sands, and Jon Woods, partner at Ground Floor Media, to unpack what is actually working in AI adoption and where leaders are getting stuck. The conversation builds on insights from the first PROI Americas AI Summit, where agency leaders from across the region came together to compare notes on what is real and what is hype. They get into the messy middle of AI maturity, why fixating on efficiency leaves real value on the table, and how AI is reshaping brand visibility through generative search and the emerging discipline of story hygiene. The episode closes with practical advice on staying curious in a constantly shifting landscape and the case for treating AI adoption as an organizational leadership decision, not just a tech project.In this episode:Why fixating on AI as an efficiency tool is leaving the real value on the tableHow AI is becoming a marketing channel through generative search and what GEO means for brand visibilityWhy story hygiene is now a foundational comms disciplineWhat CCOs and CMOs should be building before they scale AI across their teams

Good leaders were trained for stable times. The problem is the times are no longer stable, and “good” is no longer good enough.Anne Green sits down with David Grossman, founder and CEO of The Grossman Group and author of the new book The Heart Work of Modern Leadership: 6 Differentiators of Exceptional Leaders. Drawing on research conducted with The Harris Poll, David unpacks the three invisible gaps tied to  “good leadership” that are quietly undermining engagement, trust, and business results today. They get into why gratitude is one of the top differentiators of exceptional leaders, why psychological safety is really a listening challenge with deeper roots, and how to communicate with context when you do not have all the answers. The conversation closes with David's case for retiring the term "soft skills" and treating them as what they actually are: the hardest skills in modern leadership and core to the “human moat” that AI is unlikely to cross.In this episode:Why "good" leaders are uniquely vulnerable in a moment of constant changeKey distinctions between “good” and “exceptional” leadershipThe three invisible gaps The Harris Poll research uncovered and what they revealWhy gratitude is a top differentiator of exceptional leadershipHow leading with both heart and head builds teams that are high performance and highly human 

In a crisis, facts sometimes win arguments. But trust wins you the benefit of the doubt, and the benefit of the doubt is what saves you when the story moves faster than the facts.Anne Green sits down with Bradley Akubuiro, partner at Bully Pulpit International and author of the new book Faster, Messier, Tougher: Crisis Communication Strategies in an Era of Populism, AI, and Distrust. Bradley unpacks why the operating environment for leaders has fundamentally changed, how to tell the difference between an issue and a true crisis, and why conviction pays while waffling costs everything. They get into the framework he uses to help clients decide when to lean in, when to stay quiet, and how to match engagement to the actual level of risk in front of them. Bradley and Anne discuss his counsel to leaders to “figure out where you stand and then actually stand there,” so corporate values mean something when they are put to the test. The conversation closes with three practical takeaways for leaders navigating a moment where speed beats polish and resilience is built long before the crisis arrives.In this episode:Why trust and truth are different currencies, and why trust matters more under pressureHow to grade risk and decide whether an issue is actually your story to ownThe case for consistency over volume when standing in your valuesWhy employees are either your greatest ambassadors or your most credible detractors