Prioritizing Relationships over Transactions: The Importance of Payments in Customer Experience with Deluxe

In this episode, Craig Jeffery explains RAROC — what it stands for, how it's calculated, and why it's important for banks and financial institutions. Listen in to learn more. 

In this episode, Craig Jeffery and Kate Pohl discuss instant payments in Europe, covering the benefits, challenges, and key questions around these rapid transfers. They explore legal adjustments, bulk payments, FX handling, and the future of instant payments.

In this episode, Craig Jeffery and Jack Rosenberg discuss surety for treasurers, highlighting its difference from insurance and its key use cases. They cover the challenges surety helps solve, its evolution, and why it’s more relevant for treasurers today. The conversation also touches on practical examples and its growing importance in various sectors. Listen in to learn more. Learn more about Rosenberg & Parker at https://suretybond.com/

In today’s episode, we’ll hear from Jack Rosenberg of Rosenberg & Parker on surety bonds. What are they, and are they like insurance? Who are the involved parties, and what are the most common use cases? Tune in to find out. Learn more about Rosenberg & Parker at https://suretybond.com/

In this episode, Craig Jeffery and Royston Da Costa discuss blockchain’s potential for revolutionizing KYC. They cover its benefits, limitations, and how it could enhance transparency. Craig reviews past tech predictions, and Royston shares his outlook on when blockchain might fully deliver on its promise, along with real-world examples.

In this episode, Craig Jeffery and Kate Pohl explore the role of the Euro Banking Association (EBA) and what corporate treasury can learn from it. They discuss EBA’s functions and its impact on the banking industry. Kate also shares how corporations in North America can engage with the EBA and benefit from its resources.   LINKS: If you're not familiar with EBA or the Open Forum on Digital Transformation, please check out the following links! EBA - https://www.abe-eba.eu/about-eba/eba-at-a-glance/  EBA Membership - https://www.abe-eba.eu/about-eba/eba-members/  The Open Forum - https://www.abe-eba.eu/thought-leadership-innovation/eba-open-forum-on-digital-transformation/      The next Open Forum meeting "Everything, everywhere, all at once - Embracing Digital Transformation in Banking in 2025!" is scheduled for Wednesday, 4 December 2024.   Download the agenda and register here. 

In today’s episode, we’ll hear from Craig Jeffery on pentests. What are they, who performs them, and why are they vital for cyber security? Listen in to learn more.

In this episode, Craig Jeffery and Royston Da Costa discuss how generative AI, machine learning (ML), and robotic process automation (RPA) are transforming treasury functions. They provide real-world examples of current applications, discuss expected trends for the next 2-3 years, and explore emerging technologies like ChatGPT, Microsoft Copilot, and augmented reality. Listen in to learn more.   Link to the course mentioned on Generative AI:  https://courses.cfte.education/generative-ai-in-corporate-treasury/?cmp=ACT&utm_source=clickdimensions&utm_medium=email&utm_campaign=ACT_GENAI&_cldee=TZoXnMMdM4PxxwJmKpbXJg0-y6WOfbuKPWXaxwQ3KZAyTQU40DncRzEnC5jvZ2bAK55L17oa9ljmVY_W2llyGg&recipientid=contact-3fd88ef8a405e61180d1000d3ab15408-663d2b9e818e4b7c97a65f4251d3a4fe&utm_source=ClickDimensions&utm_medium=email&utm_campaign=Specialist%20topics&esid=e620f0ed-8242-ef11-a316-6045bdcf62fd  Link to the EuroFinance Panel Royston will be speaking on with Lee-Ann Perkins on AI, in Copenhagen: https://www.eurofinance.com/international-treasury-event/agenda/?RefID=ad_google_tagpaidmediasearch

In this episode, Craig Jeffery, Managing Partner of Strategic Treasurer, and Susan Nichols, VP, B2B Payments Product and Business Management at Deluxe, explore effective change management for digital payments. They discuss balancing technology upgrades with managing internal and external changes, securing executive buy-in, and integrating digital solutions smoothly. Listen in to learn more.

In today’s episode, we’ll hear from Craig Jeffery about payment security assessments—what they are, who conducts them, and why they are crucial for your business. Listen in to learn more.