Welcome to The Recruitment Diaries: Life in Private Staffing, where success knows no bounds, whether you're aboard a yacht, jet-setting on private planes, managing palaces, households, or cozy chalets. Join Philippa and her guests each month as they unravel recruitment tidbits and the secrets to triumph in the world of private staffing. Whether you're a recruiter, job seeker, or are already working in the realm of UHNWI, this monthly podcast educates and inspires, taking a deep dive into the fascinating opportunities and challenges of the industry 💫
S5 E1 - New Year, New Roles
48:55We've given our podcast a fresh lick of paint, have invested in a second microphone, and are now officially back for our fifth season (Whew😮💨)! As 2024 kicks off, we wanted to run over the 'dos' and 'don'ts' of using a recruitment agency when looking for your next role or employee. Philippa is joined in the studio by Silver Swan's very own Laura and Chris as they discuss how to get the most out of a recruitment agency... and perhaps how not to.
Life in Private Staffing | Season 4.36 - Highlights
46:19Another season of Life in Private Staffing has come to an end, wrapping up our podcast until the new year! In this episode, Philippa discusses some exciting changes happening at Silver Swan, and we go back through the fourth season and listen to some of our highlights from a year full of brilliant guests and interesting insights. We'll be back in 2024 with a new season… and perhaps a new name too 😉
Life in Private Staffing | Season 4.35 - Georgina Gallagher
38:31This week, Philippa is chatting with one of our UK House Manager Community members, and past Silver Swan candidate, Georgina Gallagher! Philippa and Georgina talk about the importance of a good work-life balance, and how this coincides with high demands from UHNW principals. Philippa also asks Georgina about her own route into the private staffing industry, from working in hospitality in her teenage years all the way up to her current role.
Life in Private Staffing | Season 4.34 - Helen Mann
34:46Today, Philippa is joined by Helen Mann, all the way from San Fransisco, California. Helen talks about her career journey so far- from studying her master's degree in film journalism to working in all sorts of UHNW roles which have managed to remain relevant to her prior studies, and how she's found trying different roles within the private staffing industry to be beneficial in both personal and career growth. Philippa and Helen discuss a healthy work-life balance, the often inevitable trial and error that comes with finding the perfect position within the UHNW sector, and the importance of being open to opportunities in order to find a role that you are truly happy with.
Life in Private Staffing | Season 4.33 - Jennifer Laurence, Luxury Lifestyle Logistics
43:01We're back! After a short hiatus, Philippa is back with a new episode of Life in Private Staffing, and this week she's joined by the fabulous Jennifer Laurence. Since interning at a record label at the age of 17, Jennifer has devoted her whole professional career to private service; earning her master's degree in hospitality, spending a decade working as a member of private staff, to opening her own private service consulting practice in 2010. Jennifer shares her wealth of knowledge on the sector, and expands on the benefits of training and coaching for private staff, whilst touching on the importance of creating an educational safe space for high-end hospitality staff- An insightful and important discussion, and not one to miss!
Life in Private Staffing | Season 4.32 – Philippa Smith
20:58Today is a quick shout out from Silver Swan’s MD, Philippa to let you all know that we are taking a short podcast break whilst some of the team travel to the US. We’ll be back with more guests in a couple of weeks! We use this opportunity to give you an update on Silver Swan and what we are up to; Our first workshop with the fabulous Tracey Jones takes place on Monday (7pm BST) which is focused on Active Listening & Effective Questioning – which will be a fantastic session. Get in touch for the link to book your ticket! We also discuss our US tour plans and hope to see as many of our US based clients, candidates and community members as possible. For now though, have a fab couple of weeks and we’ll be back in early October!
Life in Private Staffing | 4.31 – Jean-Francois Chatelain
40:18Today I chatted to the fabulous Jean-Francois about the fascinating world of aviation. We have not delved into the world of flying yet on this podcast, so it was such a pleasure to hear Jean-Francois’ story. Starting his career working as a cabin steward with British Airways then led onto a 25-year career with the airline working his way up through to the ranks till he was the man in charge of the entire cabin, responsible for a team of 22 crew. Having done it all with BA, from training to product development to working on the royal flights his time came to a natural end. What was a daunting prospect after such a long career, he used his time after wisely with plenty of training and networking with people who helped him move into his current role which is working in the middle east managing the private travel of VVIP’s. This is a perfect role, combining all his previous skills and experiences whilst still providing new daily challenges. If you are interested in how to shift from commercial airlines to private airlines, come and have a listen!
Life in Private Staffing | 4.30 – Silver Swan USA Special
27:05In preparation for our upcoming trip to the USA, we wanted to sit down and chat all things US! I somehow managed to convince Jess, our US consultant and Chris, our Community Manager to join me today for a chat. We discuss how we are finding the American market at the minute and what roles we are currently recruiting for. Chris then provides an insight into our 5 communities across the US, reminding us the purpose of these groups and why people should join. We then move on to discuss our plans for our trip – from where we’re going, when and who we hope to meet. As a reminder, this is our itinerary: Sun 24th Sept – Wed 27th: New York Wed 27th – Fri 29th: San Francisco Friday 29th – Mon 2nd: Los Angeles Tues 3rd – Thurs 5th: Palm Beach, Florida Thurs 5th – Fri 6th: Miami, Florida Keep an eye out for where we’ll be once in town! Email [email protected].
Life in Private Staffing | 4.29 – Betsy Tavit
42:21Today we head back over the pond to the US to chat with Betsy who only entered this world a few years ago. During her previous career as a music teacher, she often taught in the homes of UHNW clients and would notice the domestic staff running the property. This soon became a regular observation, so much so that she looked into the world of private service as a career for herself. Her friend already worked in the industry which was a huge help when it came to educating her as to how to transition and what role to play. even introduced her to her first employer. She started at the bottom as a household assistant doing literally anything that needed doing and then moved up to her current House Manager role. Whilst still reasonably new to the industry, she absolutely loves being there and is a big supporter of our communities and this podcast!
Life in Private Staffing | 4.28 Michele Mirabile
45:21It was an absolute pleasure to have Michele on the show today. He has been a friend of Silver Swan for years and we have been able to help him secure his last couple of positions so I was thrilled when he agreed to come and share his story. He is one of the most passionate chefs I know who worked his way up through a number of excellent Michelin restaurants before moving into the private sector a few years ago. It is evident that he adores his job and his enthusiasm is infectious. He has some good tips for others starting out in the industry and is a lovely guy to listen to. Definitely visit his LinkedIn page to see some of his incredible food photos!