Accent Bias: How It Impacts You and Your Work

Burnout culture is everywhere - case in point, a lawsuit brought against Goldman Sachs earlier this year by a former employee claiming that the relentless workload required by the firm led to heart problems and depression. The firm’s response was of particular note to Sarah Green Carmichael, a Bloomberg Opinion columnist.  In this LinkedIn Live, Sarah joins Morra as well as Cali Williams Yost, founder and CEO of Flex+Strategy Group, to discuss the interplay between company culture and individual experience and behavior, as it relates to our mental health.  For further reading, check out Cali’s book: https://www.amazon.com/Work-Life-Cali-Williams-Yost-ebook/dp/B001R9DHXK?ref_=ast_author_dp And Sarah Green Carmichael’s columns: https://www.bloomberg.com/opinion/authors/AUKfbdj7jH8/sarah-green-carmichael

There was a time when everyone masked their mental and emotional struggles at work; or worse, didn’t even know that what they were experiencing might be anxiety, depression, or something similar. In this episode, host Morra Aarons-Mele first speaks with Kent Coules, co-publisher at Hawaii Business Magazine, about his long career in media, his path to sobriety, and what he learned about drinking and anxiety along the way. Then, she speaks with Donna Volpitta, co-founder of The Mental Health Literacy Collaborative, about how important it is for adults - and kids K-12 - to better understand mental health.

Just as members of a family have different roles to play and different patterns of behavior they keep, so too can our family dynamics play out in the workplace. We bring with us to work our feelings about how we should assert ourselves, ask for help, deal with failure and more - all behaviors we learn in our family system growing up. Deborah Ancona, a Professor of Organization Studies, and the Founder of the MIT Leadership Center at the MIT Sloan School of Management, calls these behaviors “ghosts,”and they’re not all bad. Ancona shares her research and experience on how family systems affect us at work.  Check out our previous episode on family systems theory: https://open.spotify.com/episode/5ZNknArKLeGB9JATPFZkJb Read Deborah's Artile: https://hbr.org/2022/01/family-ghosts-in-the-executive-suite

Anxiety rarely feels good, so it might feel counterintuitive to think about it as a positive thing. But in this episode, we revisit a conversation with Wendy Suzuki, an NYU neuroscientist who studies neuroplasticity. Anxiety can bring benefits to performance and work, and we can reframe our relationship with this challenging but necessary emotion. Suzuki is the author of the book “Good Anxiety: Harnessing the Power of the Most Misunderstood Emotion.” Learn more about Wendy here: https://www.wendysuzuki.com/

In the quest to be a more empathetic and effective leader or manager, the lens of trauma-informed leadership might be helpful for you. It’s the idea that all people have various forms of trauma that they carry with them to the workplace, and that leaders should approach situations at work accordingly. Matthew Cooke, partner at the coaching, consulting and investment firm Evolution, is a big proponent of this kind of thinking. He explains how a trauma-informed leader might view or act in situations differently, the skills and resources used for managing through tough moments, and how you can apply the concepts to your own work.  Learn more about trauma-informed leadership:  https://healthadministrationdegree.usc.edu/blog/trauma-informed-leadership https://accelerate.uofuhealth.utah.edu/leadership/five-ways-to-practice-trauma-informed-leadership https://www.fastcompany.com/90836621/we-need-trauma-informed-leadership-in-the-workplace https://evolution.team/matthew-cooke

Heather Hansen challenges the notion of "good" and "bad" English. Good communication is about getting the message across. She’s based in Singapore and helps executives with their linguistic and communication skills. Hansen is helping us tackle a real problem in our increasingly globalized work world: accent bias. Hansen is on a mission to help increase awareness about our assumptions of what “perfect” English sounds like-- and what we think a good leader sounds like. She explains the negative impacts that accent bias can have, and how we can fight it.  To learn more about Heather, check out her TedTalk: https://www.ted.com/talks/heather_hansen_2_billion_voices_how_to_speak_bad_english_perfectly

Uncertainty and anxiety are highly linked in our brains: when we aren’t sure what will happen, we often go into planning, defensive mode, trying to come up with every possible scenario and ensure a good outcome. Author Maggie Jackson looks at the ways that better managing uncertainty - like anxiety - is an essential skill. Reframing uncertainty helps us perform in challenging times. Jackson shares the latest brain science and shows being more comfortable in the unknown can help our careers and our success.  More about her book: https://www.maggie-jackson.com/uncertain

We all have big moments that shift the course of our life - and our relationship with those moments also change over time. Dan Harris was a long time TV journalist when he had a panic attack on air in 2004. That set in motion a different course in his life - where he began meditating, finding healthier ways to manage his anxiety, and hosting the podcast 10 Percent Happier. On the tenth anniversary of his book 10% Happier: How I Tamed the Voice in My Head, Reduced Stress Without Losing My Edge, and Found Self-Help That Really Works – a True Story he speaks with Morra Aarons-Mele about how work and public discussions of mental health has changed, how he views his life changing moment now, and what he wants next.  Check out his book here: https://www.amazon.com/10-Happier-10th-Anniversary-Works-dp-0063356473/dp/0063356473/ref=dp_ob_title_bk And listen to his podcast: https://pod.link/1087147821

You know the feeling when you know that something is off with a relationship at work, but feel like you can’t speak up? Many of us have felt this feeling but haven’t known how to describe it or work through it in a healthy way. Toxic bosses and coworkers are super common, and can send negative ripple effects throughout the organization, far beyond a one on one relationship.  Benish Shah was a trusted colleague of mine and she wrote the column “Is it Toxic?” to help workers navigate tricky situations in their jobs. In this episode, we get her expertise on how to deal with toxic bosses and coworkers in helpful and strategic ways. We lost Benish suddenly in December, but I’m honored to share some of the work that was so important to her and to help continue her impact.  Read Benish’s column here: https://www.themuse.com/advice/is-it-toxic-column-supportive-manager-180-grilling-nitpicking-micromanaging

We put so much of ourselves and our identity into our work; that’s especially true for entrepreneurs. It can be hard to deal with the emotions of selling the business you started, even when it’s the outcome you dreamed of. In this episode, we speak with two very different entrepreneurs about how their lives and mental health have changed over time, as they’ve created and sold businesses and changed career paths.  Bob Glazer is the founder of Acceleration Partners as well as the author of several books. Michael Kaplan is former CEO of Fashion to Figure, and part of the family that started the company Lane Bryant. Both share the ups and downs of their entrepreneurial journeys.  Learn more about Bob: https://robertglazer.com/ Learn more about Michael: https://www.alumni.hbs.edu/stories/Pages/story-bulletin.aspx?num=2490 https://www.linkedin.com/in/michael-kaplan-7679828/