Sanjiv Mathur's Podcast for Business Owners & Business Leaders

If you want to #deliver a great #customer_experience to have #loyal_customers and high #customer_satisfaction, then work on the one thing they care about most. The overall #experience with #order_booking, #quality, #packaging, #shipping, #invoicing and #after_sales - all of the things you do between receiving the order and delivering to them! If you like this content please revisit. Or you can check out more business podcasts at https://podcast.feedspot.com/indian_business_podcasts/ . . . . . . . . #deliver #customer_experience #loyal_customers #customer_satisfaction #experience #order_booking #quality #packaging #shipping #invoicing #after_sales #support #service #entrepreneur #businessowner #bni #tie #owner #inwardfocus #sanjivmathur

Are you looking for ways to scale your business? Do you have something that works well that you would like to multiply? Listen in for some ideas on how you can do that!

Planning is critical to growth, but 7 of 10 entrepreneurs do not create formal business plans. Listen in to re-learn the importance, or just to understand how it can positively impact business growth.

You've encountered those who just have the knack of being the "go-to" people. Others trust them, respect them and look up to them for almost everything, and they always deliver - with panache. It appears to come naturally to them, but these skills can be learned. In this episode, I talk about how you could learn them too!   

By far the #1 thing in Executive Presence is Gtavitas - its what convinces others that you are ready to do the next big thing. If you don't have it, and you want to go someplace better in your career, get to work on it as soon a you can!

Gravitas is the numero uno attribute of executive presence. If you don't have it, you won't be perceived as a leader. In this episode we discuss the most important things about gravitas, what you should not do to dilute it, and 8 simple things you should do to enhance your it.

It's hard to figure out exactly what you must do to impress people, but it certainly gives you an advantage if you know how people form impressions. You can work on yourself in these areas and make a difference for yourself!

Without EP, you simply won't be perceived as a leader, no matter what you do. It applies to every job and at every level. The sooner you start working on it, the faster you're likely to grow.

Have you ever wondered why some people with nearly the same qualifications, track record and experience make it to the next level while others don't? There IS a secret sauce. In this podcast, I share 5 ideas. These ideas are the result of extensive work I have done with leaders in some of the top global and regional companies.