SAGA — Success Stories | AGORA Intelligence

HappyRobot, the vendor behind the agents, claims a 47% capacity gain at Kuehne+Nagel's night-shift control tower in Costa Rica, which works out to about a third fewer hours for the same workload. The agents resolve 78% of connected carrier calls, ahead of 64% at Encompass and 46% at CMA CGM. The edge seems to come from a call volume already counted by language, and the pre-agent call count is missing.

Mito made a 120-second ad for Movistar Plus+ for the 2026 World Cup, 95% AI-generated according to the team. The reported figures work out to about 77 assets per iteration round, seven out of ten assets were not on the shared canvas near launch, and rendering a thousand videos synchronously would have tied up one workstation for 67 to 83 hours. The edge lies in the asynchronous queue and the prompt rules built into the product, while costs and timelines compared with a traditional ad are left out of the account.

From November 17, 2026, MAN and MVG carry registered passengers on a 12-meter autonomous bus on Munich's line 178, backed by around €13 million in federal funding, with a safety driver on every run until June 2027. Over around 160 weekdays with a single vehicle, the trial will measure trust and reliability, while the staff savings the city is after stay out of reach as long as the driver remains on board. April's course correction, with ADASTEC replacing Mobileye, suggests the driving-system supplier should be treated as a replaceable component.

Northern Trust's reported 83% cut checks out when 17.5 calendar days are compared with three, while in business days it would be 76%. The three days include analyst review. The hard-to-copy advantage lies in two process choices: the check before the client goes live and the governed repository of approved knowledge.

Instabase says it cut compute costs by 30% by moving the AI Hub stack to AWS, a decision made in September 2022: two months before the generative AI wave and nine before launch. The metrics in the AWS-published case study measure infrastructure and leave out the value for AI Hub customers. The story also omits any course correction along the way.

Reformation credits a new AI tool with higher in-stock rates and more full-price sales, but offers no data to back it up. Third-quarter revenue grew about 19%. Active customers grew 23.4%, so revenue per customer fell by about 3.6%, which suggests the growth is coming from new customers and stores.

The UK government says PlanAssist cuts the time planning officers spend on applications by 58%, which works out at roughly 2.4 times the assessment work in the same hours. Halving decision times from eight weeks to four comes together with new delegation to officers and 420 new planners, and the delegation starts the day after the press release.

Taco Bell reports a 6% rise in drive-thru satisfaction and a sales lift of about 1.5% with voice AI in more than 900 restaurants. To reach the more than 1,500 planned by the end of 2026, it will need to switch on about 70 restaurants a week. The CFO's figure still comes without a control group.

MakeMyTrip says Myra users complete about 1.7 times the bookings of other customers, a multiple that rises to about 2.1 in India's smaller Tier II and III cities, the source of more than 55% of conversations. The reported daily averages work out to about 3.3 bookings per 100 conversations, but the multiple compares groups that form on their own. Higher bus revenue accounts for $5.5 million of the $5.9 million in total growth.

HD Hyundai Robotics says that since August it has resolved robot issues in an average of 7.9 days, down from 21.5, using AI agents developed with Palantir. The part that is hard to copy probably lies in the programs already written and the engineers who review the proposals. The case count and third-party verification are missing.