Building a great company is a marathon, not a sprint. Each week Krista Ankenman and the team at TANK New Media take on growth challenges, explore technology, and interview business leaders that are always upping their game. If you’re ready to build scalable systems to drive your business forward, this podcast is for you.
Hone Performance: Maximizing Sales with Your Existing Sales Team
21:30Forecasting will always be a challenge in business, but defining key processes will help maximize your team's effort and provide the most effect on ROI. In this episode, we are discussing how to implement the best-fit technology and how to utilize your existing sales team.
Generate Predictable Sales (GPS): Systemizing Your Marketing and Sales Efforts
27:17Systemization helps tasks and recurring business issues to be dealt with consistently and strategically. To ensure a smooth and seamless experience throughout the customer journey, your sales and marketing teams should be working together to create organized systems. In this episode, we are diving into the steps involved in identifying areas of growth and implementing systemization throughout the business.
Anticipating Growth: Scaling a Company with the Right Vision, Resources, and Balance
21:30As a business leader, it's crucial to predict demand and stay on top of industry trends. Market factors and ongoing growth challenges can make it tricky to focus on the end goal. In this episode, we are learning from Jonathan Lavender, managing partner of Pack Leader USA, about thinking ten steps ahead to scale a business successfully.
Conversational Bots: How to Create Better Experiences Using Chatbots
18:18Along the way, you’ve probably heard that bots are the future. Even if you haven’t heard of chatbots, chances are you’ve probably run into them somewhere on the internet with a sneaking suspicion that the person on the other end of the screen might be a robot. In this episode, we’ll breakdown the differences between good and bad chatbot experiences and how to implement a bot on your website.
Content Strategy: Creating a Content Plan That Works
18:03Companies need an effective way to create and implement content so that it's accurate, insightful, and timely. What does content strategy include? Where should planning documents live? In this episode, we are discussing how companies can develop strategic and compelling and content plans.
Experience Matters: Increase Customer Retention, Satisfaction, and Revenue
15:35Achieving customer satisfaction starts with delivering on your promises and then surprising your customers by going above and beyond. In this episode, we are discussing how to create successful client interactions and why building those relationships is so important.
Customer Focused: Consider Every Customer Touchpoint to Improve the Buyer Experience
22:53A customer's experience with a brand is affected by every interaction they have with it. It's important to think about every touchpoint — they either make or breaks the buyer's experience. In this episode, we discuss how to create great user experiences by thinking about customer needs and how to address them within every opportunity.
Encouraging Leadership: Insights from a Manufacturing Industry Leader
21:34Becoming a successful leader is a journey, and it includes discovering and developing leadership styles and philosophies. In this episode, we welcome back Lenny Stahl, co-owner & president of Dakota Storage Buildings, who shares with us how he developed his leadership philosophy and how it has affected his business. Listen as Lenny provides advice and resources for other manufacturing leaders.
Scaling Your Company: A Live Look at Dakota Storage Buildings
14:57Scaling a company is a long process and is full of challenges. In this episode, we dive into the journey Lenny Stahl has taken to get to where he is now with Dakota Storage Buildings and what advice he has for growing manufacturing companies.