91 | Mastering Service-Based Business Operations: 6 Critical Areas to Start with Crystal P. Sherrill

Hey Friend, This week, I had the pleasure of chatting with Danielle LaBonté, a branding expert whose journey to becoming a graphic designer is as inspiring as her advice. While studying art history design in Italy, Danielle had an aha moment while working on her thesis. She realized she didn’t want to write about artists—she was called to be an artist. That calling wouldn’t go away, and it changed everything.   As Danielle puts it, her professor was more passionate about her thesis than she was. That realization led her to do a complete 180—leaving her art history path behind and going back to school to study graphic design. Now, she’s on a mission to help others find fulfillment in their calling and build brands that tell their unique stories.   Because, as Danielle says: "Your brand isn’t just a logo or colors—it’s the story you tell and the connection you build with your audience. Align your business with your purpose, and success will follow."   Here’s what we covered: The foundational branding elements you need from day one The impact of a professionally designed logo on client first impressions How to create a cohesive brand identity (think colors, typography, and style!) Whether a great brand guarantees success—or if there’s more to the equation DIY branding: Is it a cost-saving move or a potential risk? Practical steps to launch a brand that stands out and connects with clients Danielle didn’t just share tips—she shared strategy. If you’re ready to create a brand that speaks to your ideal clients and sets your business apart, this episode is a must-listen. Hit play now and start building the brand of your dreams! 🎧   Connect with Danielle LaBonté Instagram, Facebook & Pinterest: @daniellelabontedesigns Website: https://www.daniellelabontedesigns.com/contact Danielle is also booking projects for Jan 2025 and onwards.   Next Steps Ready to streamline your focus and start your service business? I’d love to help you take the next step! Download Business Clarity Blueprint: https://startthatbusinesspodcast.com/ Book Coaching Session: https://www.chichiukomadu.com/coaching Leave An Apple Podcast Review: Watch this video to learn how to leave a review   Resources Need clarity on your calling? Sign up for the Clarify Your Calling Course Want to start a podcast? Sign up for Podcast Pro University

Hey Friend, This week, I had the pleasure of talking with Crystal P. Sherrill, and her story is such an inspiration! After 17 years in corporate, she realized her gift for organization, strategy, and structure wasn’t being fully used. Feeling creatively stifled, she made the bold decision to pivot and start a service-based business centered around planning, operations, and systems. 🙌🏽 Crystal shared how hitting a standstill in her career turned into the breakthrough she needed. Her journey is a powerful reminder that when one door closes, the right one will open—if you’re willing to walk through it. As Crystal puts it, “Sometimes we can over-spiritualize things… God is telling us to make a move, and we won’t make the move because we’re looking for confirmation after confirmation.” In this episode, we dove deep into the operational secrets that can transform your business. Here’s what we discussed: The 6 critical areas of operations every service-based entrepreneur needs to master How to position your business for maximum impact Why processes and procedures are your secret weapon Practical strategies for building a sustainable, scalable business Key Takeaways That Will Change Your Business: Your business is NOT about you—it’s about serving your audience. Start small: write one process per week. Don’t rush to hire until you have clear processes in place. Treat failures as R&D opportunities. Create clear boundaries and policies from the start. Crystal also shared her FREE “6 Pillars of Operational Excellence” course—get it now at www.cpsandcompany.com. Trust me, you don’t want to miss this episode. Hit play now and start building the business you’ve been dreaming of!   Connect with Crystal P. Sherill IG and Youtube: @crystalpsherrill  Download FREE "6 Pillars of Operational Excellence" Mini-Course and more Website: https://www.cpsandcompany.com/   Next Steps Ready to streamline your focus and start your service business? I’d love to help you take the next step! Download Business Clarity Blueprint: https://startthatbusinesspodcast.com/ Book Coaching Session: https://www.chichiukomadu.com/coaching Leave An Apple Podcast Review: Watch this video to learn how to leave a review Resources Need clarity on your calling? Sign up for the Clarify Your Calling Course Want to start a podcast? Sign up for Podcast Pro University

What’s starting and running a service-based business with your spouse like? Let me tell you—it’s an adventure! As Osi and I celebrate 19 years of marriage this week, we’re pulling back the curtain on our journey as partners in life and business. This episode is as raw and real as it gets. We’re talking about the good, the challenging, and even the downright messy parts of mixing marriage and entrepreneurship—including our only irreconcilable difference.  Here’s what we’re diving into: The challenges of co-founding a business without losing your relationship How to set boundaries when work-life lines get blurry Navigating financial risks while keeping family priorities front and center Why communication and forgiveness are absolute lifesavers 🎙️ What you’ll walk away with: Patience isn’t just a virtue—it’s survival gear when working with your spouse. Your business can bring you closer together (if you play your cards right). Clear financial boundaries keep the peace at home. Regular check-ins and open communication can solve more problems than you think. Faith and mutual respect are the ultimate secret weapons for overcoming any challenge. Curious how we’ve made it work for nearly two decades? Tune in to this episode of Start That Business to hear the lessons we’ve learned—and some we’re still learning—along the way!    Connect with Osi Ukomadu LinkedIn: https://www.linkedin.com/in/osinachi-ukomadu-bb60338/  Twitter: @osinachichi Mentions Non-Violent Communication Book by Marshall Rosenberg Created For Connection Book by Sue Johnson   Next Steps Are you ready to streamline your focus and start your service business? I’d love to help you take the next step! Download Business Clarity Blueprint: https://startthatbusinesspodcast.com/ Book Coaching Session: https://www.chichiukomadu.com/coaching Leave An Apple Podcast Review: Watch this video to learn how to leave a review Resources Need clarity on your calling? Sign up for the Clarify Your Calling Course Want to start a podcast? Sign up for Podcast Pro University

Are you ready to let go of the all-or-nothing mindset and finally build habits that stick? 🙌 In this episode, we’re breaking down a game-changing way to stay consistent without the stress of chasing perfection. Here’s what we’re chatting about: The genius "election mindset" from Atomic Habits by James Clear Why consistency isn’t about never missing a day How to build habits that fit your life Owning your entrepreneurial identity (yes, you’re already a boss!) Key Takeaways: You don’t need to be perfect—just consistent enough to keep moving forward. Think of habits like an election: small wins add up to a victory! Consistency reflects who you’re becoming, not just what you’re doing. Life happens—give yourself grace and keep going. Every action, no matter how small, cast a vote for your goals. Pro Tip: Forget perfection. Show up when you can, how you can. Progress, no matter how messy, always beats standing still. Ready to redefine consistency? Hit play and let’s make habit-building work for you!   Next Steps Are you ready to streamline your focus and start your service business? I’d love to help you take the next step! Download Business Clarity Blueprint: https://startthatbusinesspodcast.com/ Book Coaching Session: https://www.chichiukomadu.com/coaching Leave An Apple Podcast Review: Watch this video to learn how to leave a review Resources Need clarity on your calling? Sign up for the Clarify Your Calling Course Want to start a podcast? Sign up for Podcast Pro University

Hey Friends,  Life can get crazy, right? But what if those tough seasons you're navigating could become the catalyst for your biggest dreams? Yes, it’s possible—and in this episode, I’m breaking down exactly how to make it happen.     I’m sharing:   - How to create a business even when life feels overwhelming   - Lessons from my last 40 days of business transition   - Biblical wisdom for building amid chaos     Here’s a sneak peek at the 4 game-changing strategies I covered:   1. Be Still and Recognize God’s Presence     - When it gets tough, stay connected.      - You’re not alone—the Holy Spirit is right there with you.   2. Replace "Work-Life Balance" for a Priority Mindset**      - Life isn’t about perfect balance—it’s about focusing on what matters right now.   3. Create Small Pockets of Time to work on your priority    - Use just 15 minutes a day to consistently chip away at your goals. Small, consistent steps lead to big wins.   4. Move Quickly When God Says Go      - When inspiration strikes, act on it. Don’t let fear or overwhelm hold you back.   Sometimes your biggest breakthroughs happen in the middle of the storm.   God has already equipped you to start that business—it’s time to step into it, even if life feels messy. You’ve got this!   Next Steps Are you ready to streamline your focus and start your service business? I’d love to help you take the next step! Download Business Clarity Blueprint: https://startthatbusinesspodcast.com/ Book Coaching Session: https://www.chichiukomadu.com/coaching Leave An Apple Podcast Review: Watch this video to learn how to leave a review Resources Need clarity on your calling? Sign up for the Clarify Your Calling Course Want to start a podcast? Sign up for Podcast Pro University

Hey friends! The final part of the Burnout Series is here, and it's packed with biblical strategies to help you overcome burnout as a service-based entrepreneur. You don't want to miss this! In this episode, we’ll cover: Counting the cost before starting your business Trusting in the Lord and seeking His will Staying focused without getting sidetracked Following the Holy Spirit's guidance Giving your weariness to Jesus Here are the key takeaways: Count the Cost: Consider how much time, money, and support you have before diving in. Planning makes all the difference. Trust God's Plan: Lean on God's wisdom—He knows the way even when we don’t. Stay Focused: No need to compare yourself to others. Stay grounded in what God’s called you to do right now. Listen to the Holy Spirit: He’ll help you stay within your limits and guide your steps. Give Your Burdens to Jesus: Feeling worn out? Jesus is your source of rest and renewal. These strategies will keep burnout at bay and help you build a sustainable and profitable business that honors God. 🙌 Let’s do this!   Next Steps Ready to streamline your focus and start your service business? I’d love to help you take the next step! Download Business Clarity Blueprint: https://startthatbusinesspodcast.com/ Book Coaching Session: https://www.chichiukomadu.com/coaching Leave An Apple Podcast Review: Watch this video to learn how to leave a review Resources Need clarity on your calling? Sign up for the Clarify Your Calling Course Want to start a podcast? Sign up for Podcast Pro University

Hey friends, Are you ready to finally launch your own online service-based business but not sure where to begin? Or maybe you’ve been putting it off because the process feels overwhelming? In today’s episode, I’m breaking down 5 easy, practical steps to help you launch your service-based business without feeling stressed or lost in the process.   Here’s what we’ll cover in this episode: - Choosing the right launch path for your current season - Determining your minimum viable business and setting a launch date - Creating a detailed launch checklist - Getting one-time help to execute your launch plan - Securing accountability to stay on track By the end of this episode, you’ll walk away with a clear roadmap to launch your business successfully.    Key takeaways include: - Start small with your minimum viable business – you don’t have to do everything at once. - Reduce your scope and focus only on what’s needed to launch your MVP. - Leverage outside help like VAs or coaches to execute your launch tasks. - Find an accountability partner or community to keep you motivated and on schedule. This episode is packed with actionable advice to get your online service business off the ground! Tune in, take notes, and let me know what you think. 🙌   Next Steps Ready to streamline your focus and start your service business? I’d love to help you take the next step! Download Business Clarity Blueprint: https://startthatbusinesspodcast.com/ Book Coaching Session: https://www.chichiukomadu.com/coaching Leave An Apple Podcast Review: Watch this video to learn how to leave a review   Resources Need clarity on your calling? Sign up for the Clarify Your Calling Course Want to start a podcast? Sign up for Podcast Pro University

Hey friend, If you've been wondering how to take your calling or expertise and turn it into a profitable service-based business, you're in the right place. This episode is a must-listen and trust me, this one is a gem! 🙌  In this episode, I chat with business coach Maya Elious, and we dive deep into: How to get crystal clear on your expertise and the audience you serve Why niching down is essential—trying to be everything to everyone isn't sustainable Balancing authenticity with market demand to build a powerful personal brand Leveraging your network to grow your business faster Overcoming those tricky mindset blocks around charging what you're truly worth Key takeaways from the conversation: Your message should speak to one person at a time. Clarity is key! Embrace your authentic self—it's your unique advantage. Money is just a tool, so focus on providing real value, not just making a sale. Content creation isn't just about promotion; it's about answering your audience’s burning questions. This episode is packed with actionable insights and wisdom that you don’t want to miss. Tune in and let me know what you think! 🙌   Connect with Maya Elious IG: @mayaelious  Download Build Your Brand Checklist Website: https://www.mayaelious.com/ Podcast: Work Hard, Live Soft with Maya Elious   Next Steps Ready to streamline your focus and start your service business? I’d love to help you take the next step! Download Business Clarity Blueprint: https://startthatbusinesspodcast.com/ Book Coaching Session: https://www.chichiukomadu.com/coaching Leave An Apple Podcast Review: Watch this video to learn how to leave a review   Resources Need clarity on your calling? Sign up for the Clarify Your Calling Course Want to start a podcast? Sign up for Podcast Pro University

Hey friends! Today's episode is jam-packed with 5 Tips For Designing A Sustainable Online Service-based Business To Avoid Burnout. In this episode, we chat about: Why documented systems and processes are a game-changer for your business How tech can automate your workflows and save you tons of time The crucial need to price your services for profit (and avoid toxic pricing!) The importance of getting help early instead of trying to do it all solo The magic of setting healthy boundaries to protect your time and energy Some key takeaways from this episode: Systems and documentation let you focus on growth and even take a breather Tools like Asana, Notion, and AI can seriously boost your efficiency. Pricing based on the value you provide (not just what you think people can afford) allows you to pay yourself and hire help. Getting help early on can fast-track your progress and keep burnout at bay. Clear boundaries and policies from the get-go attract the right clients and safeguard your time. Don't miss this episode if you're ready to build a sustainable, profitable online service business! And hey, leaving a review helps us reach more aspiring entrepreneurs, so we’d love it if you could drop us one!   Ready to streamline your focus and start your service business? Head over to https://www.chichiukomadu.com/coaching  to book a coaching session with me. I’d love to help you take the next step!   Listen to Related Episodes EP49 - 3 Reasons Why Your Service-based Business Should Be Profitable EP17 - How To Build A Profitable Online Service-based Business From Your Next Sale Using The Profit First Method EP14 - Not Sure How To Price Your Services? 3 Pricing Methods You Can Use To Price Your Services And Make Money Online   Next Steps Download Business Clarity Blueprint: https://startthatbusinesspodcast.com/  Book Coaching Session: https://www.chichiukomadu.com/coaching  Leave An Apple Podcast Review: Watch this video to learn how to leave a review     Resources Need clarity on your calling? Sign up for the Clarify Your Calling Course Want to start a podcast? Sign up for Podcast Pro University

In today's episode, I am kicking off a four-part series where I'll be answering a question from one of my podcast listeners: "At the foundation stage of a business, what is the most efficient way to structure and design an online service-based business to prevent burnout on the service provider's part while generating enough income to become sustainable?" Starting today, I’ll walk you through the first part of the answer with five key steps to help you build a business that won’t burn you out. Here’s what we’ll cover: Plan your time – How much time do you have for your new online service-based business? Plan your support – How much support do you have for your new online service-based business? How much support do you need? Plan your services + your launch – What services can you offer based on the time and support you have? Plan your burnout recovery – Build in breaks and create a burnout recovery plan. Plan to overcome comparison thoughts – Keep your eyes on your journey. Join me for this episode and stick around for the next three as we dive deeper into setting up a sustainable, stress-free business from day one! Ready to streamline your focus and start your service business? Head over to https://chichiukomadu.com/ to book a coaching session with me. I’d love to help you take the next step!   Next Steps Book Coaching Session: https://www.chichiukomadu.com/coaching  Leave An Apple Podcast Review: Watch this video to learn how to leave a review     Resources Need clarity on your calling? Sign up for the Clarify Your Calling Course Want to start a podcast? Sign up for Podcast Pro University