59 | Jeff Sims | Trust in Teams: Balancing Between Empathy and Accountability
The twin skills of empathy and accountability go hand-in-hand, particularly in a team-based environment. Finding the right balance between the two is crucial for creating a work environment where employees can thrive. Maintaining accountability requires the creation of clear boundaries, and the only way to set clear boundaries that serve everyone is to understand where your employees are coming from and making sure they can work well together.
In today's episode of The Lead With Trust Show, Sue chats with Jeff Sims, PE, SE, PMP, a senior level director of scientific projects. .
During the episode, Sue and Jeff discuss his background as a farm kid growing up in Illinois and building things with his father, which eventually took him through the trades and an eventual engineering degree.
Jeff shares some interesting stories that highlight what he thinks is the most important tool of all: the ability to listen. He illustrates the effectiveness of listening and how it can allow leaders to help their teams see problems in a new way, which can lead to new solutions and more positive outcomes.
They also discuss Patrick Lencioni's book, 'The Five Dysfunctions of a Team,' which Jeff refers to regularly as a kind of checklist to ensure that his team remains healthy and productive.
Join Sue and Jeff for this fascinating discussion on the fundamental importance of listening when building trust within your team.
If you have any questions or suggestions for Sue, feel free to reach out via email.
Enjoy!
What You’ll Learn in this Show:
- A little of Jeff's background from Illinois farm country up through the trades and eventually to an engineering degree and leadership path.
- Why leaders need to cultivate the art of listening in order to gain understanding, build trust and create accountability.
- Why Jeff believes that 'The Five Dysfunctions of a Team' by Patrick Lencioni has become a 'recipe for success' in his work.
- And so much more...
Resources:
Lead with Trust YouTube Channel
Sue's Email: [email protected]
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