Shot #181 - Turnover is an "US", not "THEM" Problem

In this episode, I do a throwback to a series I did leading up to 2021 called FOCUS, PATIENCE, SUCCESS. And with the re-release of the podcast this year and this being my mantra, I wanted to repost for everyone to get you set up for 2025. FOLLOW US ON INSTAGRAM – Shawn Soole https://www.instagram.com/shawnsoole/ Soole Hospitality Concepts https://www.instagram.com/soolehospitalityconcepts/ FOLLOW US ON TWITTER - https://twitter.com/ShawnSoole FOLLOW US ON YOUTUBE - https://www.youtube.com/channel/UCGgDDJZM7HvJiQCaqmXEVNA

In this episode, I have a lively chat with spirits writer Dave Broom about his upcoming book, the third edition of The World Atlas of Whisky. We chat about how whisky is intertwined with society, culture and how we drink. Amazing chat, hope you enjoy. FOLLOW US ON INSTAGRAM – Shawn Soole https://www.instagram.com/shawnsoole/ Soole Hospitality Concepts https://www.instagram.com/soolehospitalityconcepts/ FOLLOW US ON TWITTER - https://twitter.com/ShawnSoole FOLLOW US ON YOUTUBE - https://www.youtube.com/channel/UCGgDDJZM7HvJiQCaqmXEVNA

In this episode, I do a throwback to a series I did leading up to 2021 called FOCUS, PATIENCE, SUCCESS. And with the re-release of the podcast this year and this being my mantra, I wanted to repost for everyone to get you set up for 2025. FOLLOW US ON INSTAGRAM – Shawn Soole https://www.instagram.com/shawnsoole/ Soole Hospitality Concepts https://www.instagram.com/soolehospitalityconcepts/ FOLLOW US ON TWITTER - https://twitter.com/ShawnSoole FOLLOW US ON YOUTUBE - https://www.youtube.com/channel/UCGgDDJZM7HvJiQCaqmXEVNA

In this episode, we sit down with the 2024 World's 50 Best Roku Scholarship Recipient to discuss the vital role of inclusivity and LGBTQ+ rights in the hospitality industry. We explore how businesses and individuals can create more welcoming, equitable spaces for everyone, focusing on actionable strategies for fostering diversity and respect. Join us for an enlightening conversation on breaking barriers, challenging stereotypes, and making the hospitality industry a more inclusive and supportive environment for all. FOLLOW US ON INSTAGRAM – Shawn Soole https://www.instagram.com/shawnsoole/ Soole Hospitality Concepts https://www.instagram.com/soolehospitalityconcepts/ FOLLOW US ON TWITTER - https://twitter.com/ShawnSoole FOLLOW US ON YOUTUBE - https://www.youtube.com/channel/UCGgDDJZM7HvJiQCaqmXEVNA

In this episode, I take a portion of the Camosun College Mixology Class talk and chat about mental health, training and the industry in general. FOLLOW US ON INSTAGRAM – Shawn Soole https://www.instagram.com/shawnsoole/ Soole Hospitality Concepts https://www.instagram.com/soolehospitalityconcepts/ FOLLOW US ON TWITTER - https://twitter.com/ShawnSoole FOLLOW US ON YOUTUBE - https://www.youtube.com/channel/UCGgDDJZM7HvJiQCaqmXEVNA

In this episode, we chat to Boston bartender, Curtis McMillan about tiki, his new book, The Mischievous Mixologist and his career. The book is fantastic and I highly urge you to get it. FOLLOW US ON INSTAGRAM – Shawn Soole https://www.instagram.com/shawnsoole/ Soole Hospitality Concepts https://www.instagram.com/soolehospitalityconcepts/ FOLLOW US ON TWITTER - https://twitter.com/ShawnSoole FOLLOW US ON YOUTUBE - https://www.youtube.com/channel/UCGgDDJZM7HvJiQCaqmXEVNA

This came out of a long session I did with the Mixology Class at Camosun College. I have the class come in every 6 months with new students and try and enlighten them on the industry as a whole. I hope you get some value out of this. FOLLOW US ON INSTAGRAM – Shawn Soole https://www.instagram.com/shawnsoole/ Soole Hospitality Concepts https://www.instagram.com/soolehospitalityconcepts/ FOLLOW US ON TWITTER - https://twitter.com/ShawnSoole FOLLOW US ON YOUTUBE - https://www.youtube.com/channel/UCGgDDJZM7HvJiQCaqmXEVNA

In this episode, I sit down with Jason Littrell of Kinetic Management Systems to chat about the rise of AI in the hospitality industry and how he shows clients how to implement it in their everyday for guest retention to staff on boarding. Really eye opening conversation about the future of AI in the hospitality space. FOLLOW US ON INSTAGRAM – Shawn Soole https://www.instagram.com/shawnsoole/ Soole Hospitality Concepts https://www.instagram.com/soolehospitalityconcepts/ FOLLOW US ON TWITTER - https://twitter.com/ShawnSoole FOLLOW US ON YOUTUBE - https://www.youtube.com/channel/UCGgDDJZM7HvJiQCaqmXEVNA

I suppose it's a bit of a reflection period coming to the end of the year, so I have reposted a chat that Mike Norbury and I did when he competed in the Patron Perfectionists competition. Now he is the Patron brand ambassador.

A little throwback episode about embracing the mistakes you make and taking control of the narrative going forward. It's a nice reminder for myself as well, so I hope you enjoy it. FOLLOW US ON INSTAGRAM – Shawn Soole https://www.instagram.com/shawnsoole/ Soole Hospitality Concepts https://www.instagram.com/soolehospitalityconcepts/ FOLLOW US ON TWITTER - https://twitter.com/ShawnSoole FOLLOW US ON YOUTUBE - https://www.youtube.com/channel/UCGgDDJZM7HvJiQCaqmXEVNA