It's Time To Start Taking Radical Ownership of Your Customer Service Experience | BMS | EP 174

In this episode of the Big Money Stylist Podcast, Danielle K. White, the creator of Natural Beaded Rows (NBR) extensions and ISLA Hand Tied Hair, is joined by fellow stylist and salon owner Danielle Sprando. The conversation dives into the challenges and triumphs of becoming a new salon owner, the importance of effective communication and education with apprentices, and the ongoing journey of personal and professional growth. Danielle S. shares her recent experience of opening her salon and the goals she has set for herself, including becoming a better leader and mentor for her team. The discussion also touches on the value of setting realistic goals, the concept of living in "the gap" versus "the gain," and the significance of appreciating current achievements while striving for future success. Your Top 5 Action Items From this Episode: 1. Communicate Effectively: Whether you're working with clients or training apprentices, clear and detailed communication is key. Start practicing over-communication to ensure everyone is on the same page. 2. Set Structured Goals: Instead of vague resolutions, set specific, structured goals that align with your personal and professional aspirations. For salon owners, this might mean focusing on becoming a better leader and educator. 4. Appreciate the Present: While it's important to have future goals, don't overlook your current successes. Practice gratitude for where you are now and the progress you've made. 5. Seek Continuous Education: No matter how experienced you are, there's always room to learn and grow. Consider enrolling in advanced courses or workshops to refine your skills and stay updated with the latest industry trends. 6. Delegate with Oversight: As a salon owner, learn to delegate tasks effectively. If you're not keen on managing certain aspects of the business, hire someone with the right experience and establish regular check-ins to stay informed. ____________________ Let’s Connect... Education for Hairstylists ➜ https://nbr.education/#homepageopportunities Find an NBR Artist Near You! ➜ https://nbr.directory Subscribe to The Big Money Stylist Podcast ➜ https://open.spotify.com/show/5NLv7MjpFZv4pv7BPC9m2n?si=a90b3264580146d5 Instagram ➜ https://www.instagram.com/naturalbeadedrowsextensions ➜ https://www.instagram.com/isla.naturalbeadedrows

In this episode of the Big Money Stylist podcast, host Danielle K. White sits down with Jennifer Bomes, a Licensed NBR Artist and salon owner from Fort Collins, Colorado. They discuss the challenges and triumphs of being a salon owner, the importance of continued education, and the need to adapt to the ever-changing landscape of social media marketing. Jennifer shares her journey from working solo to opening her own salon and hiring new stylists. She talks about the overwhelming nature of managing multiple roles and the importance of delegating tasks to maintain a work-life balance. Danielle and Jennifer also touch on the significance of supporting each other as entrepreneurs, especially when both partners run their businesses. The conversation highlights the current state of the industry, where clients are more discerning about where they spend their money, and the necessity for stylists to elevate their marketing efforts beyond just posting pretty photos. They emphasize the need for a comprehensive approach that includes a strong online presence, positive reviews, and effective promotional strategies. Danielle and Jennifer also stress the importance of personal relationships, advocating for regular date nights to connect with significant others amidst busy entrepreneurial lives. Biggest Takeaways & Action Items For You! 1. Evaluate Your Marketing Strategy: Assess your current marketing efforts and identify areas that need improvement. Consider diversifying your approach to include email marketing, Pinterest, and other platforms. 2. Embrace Continued Education: Stay updated with the latest techniques and business strategies by enrolling in courses or attending workshops. Consider programs like NBR Education to enhance your skills. 3. Delegate and Build a Team: Recognize when you need help and delegate tasks to capable team members. This will allow you to focus on areas where you excel and grow your business more effectively. 4. Set Measurable Goals: Define clear, measurable targets for your business and track your progress. Adjust your strategies based on the results you achieve. 5. Prioritize Personal Relationships: Schedule regular date nights or quality time with your partner to maintain a healthy relationship outside of work. 6. Manage Seasons of Hustle: Acknowledge when you're in a period of intense work and plan accordingly. Ensure that your hustle leads to progress and avoid getting stuck on the "hamster wheel." Remember, building a successful salon business is about more than just hair—it's about personal growth, strategic planning, and creating a life that balances professional success with personal fulfillment. ____________________ Let’s Connect... Education for Hairstylists ➜ https://nbr.education/#homepageopportunities Find an NBR Artist Near You! ➜ https://nbr.directory   Instagram ➜ https://www.instagram.com/naturalbeadedrowsextensions ➜ https://www.instagram.com/isla.naturalbeadedrows

Get ready for an incredible episode this week of the Big Money Stylist podcast as Danielle sits down with the fabulous Austen Greer, a hairstylist whose journey from a small town to the big city is nothing short of sensational. Austen spills the tea on her move from a small Louisiana town to the big city of San Antonio, Texas, seizing the chance to skyrocket her career during the rollercoaster that was the COVID-19 pandemic. Hold on to your hairbrush as Austen shares her experience of joining the NBR (Natural Beaded Rows) Academy, turning her income into a success story within just one year. They spill the secrets on putting in the work, being strategic with social media, and rocking the blogging game. Austen's advice on finding your target audience and speaking authentically will have you ready to slay your own styling game. But it's not all glitz and glamour! Austen gets real about the challenges faced when moving to a new city – the loneliness, the self-discovery at conventions, and the humbling realization that growth is a lifelong journey. Austen spills the tea on dropping ego and seeking help, both in life and business, making this episode a must-listen for anyone on the path to success. Get ready to be inspired as Austen's passion for hair and its transformative power shines through every word. They share heartwarming stories of boosting confidence and changing lives through hairstyling. Austen's journey is a testament to the fact that with grit and determination, success knows no bounds, regardless of where you start. Whether you're a fellow stylist craving inspiration or just someone intrigued by the magic of transformation, this episode is your ticket to a world where dreams are styled into reality. Get ready to be motivated, entertained, and inspired to chase your goals and embrace every opportunity that comes your way!  ____________________ Let’s Connect... Education for Hairstylists ➜ https://nbr.education/#homepageopportunities Find an NBR Artist Near You! ➜ https://nbr.directory Subscribe to The Big Money Stylist Podcast ➜ https://open.spotify.com/show/5NLv7MjpFZv4pv7BPC9m2n?si=a90b3264580146d5   Instagram ➜ https://www.instagram.com/naturalbeadedrowsextensions ➜ https://www.instagram.com/isla.naturalbeadedrows

Get ready to supercharge your client consultations in the latest episode of the Big Money Stylist podcast!   Join Danielle K White and Licensed NBR Artist Ashley Phillips, as they spill the secrets to mastering the art of client consultations. Hailing from the vibrant Bespoke Extension Lounge in Burbank, California, Ashley brings a wealth of experience and a touch of artistic flair to the conversation. In this episode, dive deep into the world of meaningful client connections and discover why understanding your clients' needs is the ultimate game-changer. Ashley shares her journey as a licensed artist, offering priceless insights into the nuances of successful consultations. But that's not all – the hosts get real about the magic ingredient that transforms any salon visit into an unforgettable experience: positive client interactions. Whether you're a seasoned pro or just starting in the industry, this episode is your golden ticket to mastering consultation strategies and elevating your client interactions to a whole new level. Don't miss out – hit play now and soak in the wisdom to revolutionize your approach to client consultations! 🎙💇‍♀️✨

Join Danielle in this week's Big Money Stylist Podcast as she talks to Nina Pelfini, a veteran hairstylist, Licensed NBR Artist, and salon owner with 21 years of experience. The episode begins with Nina's journey within her career as a hairstylist, her aspiration to go beyond the boundaries of hair styling through the NBR Academy, and her commitment to uplifting and empowering other women. With a mastery of over two decades, Nina shared her epiphany of conquering the artistry of hair and feeling a magnetic pull towards new challenges. While she loves the art of hair, she desires to create a lasting impact and empower others to know that they are capable of their dreams, and doing something new that maybe makes her palms a little sweaty! Throughout their conversation, Nina highlighted the importance of women supporting and empowering one another. I mean can’t we all be like Taylor Swift and Beyoncé? Nina shared stories of times when people judged her and had certain expectations because of society's “rules”. These judgements used to hold her back from reaching her full potential and living her life by her design, and now she’s stepped into her power and knows she can help other women do the same.  ____________________ Let’s Connect... Education for Hairstylists ➜ https://nbr.education/#homepageopportunities Find an NBR Artist Near You! ➜ https://nbr.directory  Instagram ➜ https://www.instagram.com/naturalbeadedrowsextensions ➜ https://www.instagram.com/isla.naturalbeadedrows

In this episode of the Big Money Stylist podcast, host Danielle K. White sits down with Skye Taylor, a Licensed NBR Artist and a member of the NBR Mastermind. They discuss Skye's journey in the hair industry, her discovery of Natural Beaded Rows (NBR) education, and how she has evolved her marketing message to attract her dream clientele. Skye shares her experience as a hustling mom and how she has found success by being authentic and sharing her story. Tune in to learn how Skye's shift in messaging has led to more authentic leads and a thriving business. Don't miss this inspiring conversation about finding your niche and building a successful brand. If you're interested in learning more about Natural Beaded Rows education, visit www.nbr.education And don't forget to share this podcast episode with your friends who are looking to make a difference in the hair industry. Stay tuned for more inspiring conversations on the Big Money Stylist podcast! ____________________  Let’s Connect...  Education for Hairstylists ➜ https://nbr.education/#homepageopportunities Find an NBR Artist Near You! ➜ https://nbr.directory Subscribe to The Big Money Stylist Podcast ➜ https://open.spotify.com/show/5NLv7MjpFZv4pv7BPC9m2n?si=a90b3264580146d5   Instagram  ➜ https://www.instagram.com/naturalbeadedrowsextensions ➜ https://www.instagram.com/isla.naturalbeadedrows

Welcome to this week's Big Money Stylist Podcast! Join Danielle as she chats with seasoned hairstylist and Licensed NBR Artist, Ashley Hamman, revealing the secrets behind her two-decade journey in the hair industry. Ashley, a perpetual student immersed in our Mastermind program, spills the tea on passion meeting growth. Discover her mantra for staying ahead of the curve and praising educational experiences. Rewind to 2019 when Ashley specialized in Natural Beaded Rows (NBR) at BMS Con4, transforming her brand and attracting a premium clientele. Explore Ashley's insights on marketing, emphasizing the importance of an online presence and genuine connections. Community takes center stage as she shares the magic of our Academy and Mastermind program, highlighting the support system crucial in chasing dreams. Ashley's story is a symphony of perpetual learning, salon haven nurturing, and embracing change. Hairstylists, tune in for inspiration – the spotlight is yours for the taking! Listen now! ____________________  Let’s Connect...  Education for Hairstylists ➜ https://nbr.education/#homepageopportunities Find an NBR Artist Near You! ➜ https://nbr.directory   Follow Us on Instagram! ➜ https://www.instagram.com/naturalbeadedrowsextensions ➜ https://www.instagram.com/isla.naturalbeadedrows

In this exciting episode of the Big Money Stylist podcast, join us as Danielle has a heart-to-heart with the incredible Licensed NBR Artist Christina Spence. Get ready to be inspired as they dive deep into Christina's remarkable journey with NBR hair extensions. Find out how Christina stumbled upon NBR and how it completely transformed not just her business but her life. You'll hear about the ups and downs, the lessons learned, and the invaluable insights that come with her experience. The conversation doesn't stop there – they tackle the unique challenges of marketing in the world of hair and beauty. Christina and Danielle spill the beans on their secrets for finding leads and creating authentic connections with clients. If you're a hairstylist looking to level up your game, this episode is a goldmine of wisdom. Discover how to adapt your marketing strategies in a changing landscape and unlock the potential for growth in your business. Tune in, get inspired, and let's take your hair journey to the next level! ____________________  Let’s Connect...    Education for Hairstylists ➜ https://nbr.education/  Find an NBR Artist Near You! ➜ https://nbr.directory Subscribe to The Big Money Stylist Podcast ➜ https://open.spotify.com/show/5NLv7MjpFZv4pv7BPC9m2n?si=a90b3264580146d5   Follow Us on Instagram! ➜ https://www.instagram.com/naturalbeadedrowsextensions ➜ https://www.instagram.com/isla.naturalbeadedrows

Welcome to the Big Money Stylist Podcast! It's time for a chat with none other than Lindsey Taylor, a Licensed NBR Artist and the mastermind behind a gorgeous studio Northern California. Lindsey, with her creative flair and a heart full of dreams, recently made a bold leap from the traditional salon life to her very own independent studio suite. Can you believe it? This was a decision she had been stewing over for two years! We're about to spill the tea on how and why she made this epic transition. This chat is also jam-packed with wisdom about being in tune with your goals and finding a crew that's got your back. Personal and professional growth, baby! 🌟 So, pour yourself another cup of coffee, and let's get ready to soak up some inspiration from the amazing Lindsey Taylor! ____________________  Let’s Connect! Education for Hairstylists ➜ https://nbr.education/  Find an NBR Artist Near You! ➜ https://nbr.directory Subscribe to The Big Money Stylist Podcast ➜ https://open.spotify.com/show/5NLv7MjpFZv4pv7BPC9m2n?si=a90b3264580146d5   Instagram  ➜ https://www.instagram.com/naturalbeadedrowsextensions ➜ https://www.instagram.com/isla.naturalbeadedrows ➜ https://instagram.com/dkwstylingsalon

In this week's Big Money Stylist Podcast, host Danielle sits down with Liz Leifken, a Licensed NBR Artist based in Orange County, California. Join us as we explore Liz's journey in the hair industry, from haircuts to mastering the Natural Beaded Rows (NBR) method. Discover how Liz harnessed the Power of Education, overcoming initial doubts about enrolling in NBR Education and attract high-paying NBR clients. Liz's pursuit of a Balanced Life is another highlight as she transitioned to a more manageable work schedule, prioritizing quality time with loved ones and personal interests. Setting boundaries with clients and initiating difficult conversations about pricing changes, she navigated these challenges with grace and respect. Liz's journey is an inspiration for artists seeking work-life balance and career success, emphasizing the importance of self-care, education, and transformative change. Don't miss this episode! #HairIndustry #NBR #WorkLifeBalance #SuccessStory #SelfCare #Education