Audio interviews with industry leaders and senior faculty with exclusive insights on current topics brought to you by [email protected] and the Wharton School of the University of Pennsylvania.
How Consumers and Retailers Can Reduce Returns
11:56Returns are costly for retailers and even more expensive for the planet when unwanted products end up in landfills. Wharton’s Gad Allon explains how innovating the reverse supply chain coupled with a shift in consumer attitudes can help reduce returns.
Will Lush’s Decision to Deactivate Social Media Pay Off?
9:20Wharton marketing lecturer Annie Wilson looks at the pros and cons of the cosmetics firm’s bold move.
Should Employers Rethink What They’re Offering Workers?
22:15Wharton’s Peter Cappelli explains what we’re getting wrong about the Great Resignation, how the pandemic has rewired worker preferences, and why it's time for employers to reconsider how they do things.
Doing Capitalism Differently — One Backpack at a Time
31:21Wharton’s Katherine Klein speaks with Davis Smith, founder of sustainable outdoor gear brand Cotopaxi, about his firm’s mission and how the business world can think differently about capitalism.
The Breakup of GE and J&J: The End of the Conglomerate?
19:12Wharton’s Emilie Feldman explains why spinoffs make sense for faltering conglomerates General Electric and Johnson & Johnson, and why she expects to see more large companies engage in divestitures and acquisitions.
Curbing Clutter: Why Do We Hold On to Things We Never Use?
11:56Products often become clutter when consumers save them for special occasions that never arrive. Wharton’s Jonah Berger explains why marketers may want to avoid making items seem too special or exclusive.
Driverless Deliveries: How Close Are We?
8:17Wharton’s John Paul MacDuffie analyzes Walmart’s recent milestone of operating driverless delivery trucks on a commercial route.
Holiday Holdup: Can We Solve Our Supply Chain Problems?
15:56The disruptions to the global supply chain hold lessons for both companies and consumers, say Wharton professors Santiago Gallino and Barbara Kahn.
Into the Metaverse: Can Facebook Rebrand Itself?
8:41Facebook’s name change to "Meta" signals a lot more about the company than a simple rebrand. Wharton marketing professor Patti Williams breaks down the decision and its implications for the world’s largest social media network.
How to Harness the Power of Belonging
38:59Wharton’s Katy Milkman interviews New York University professor Jay Van Bavel about his new book, ‘The Power of Us,’ which explores how group affiliations shape our identity and can influence performance and cooperation.