Customer Strategy Podcast podcast

Episode 21: Dana Soza

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In this episode of the Customer Strategy Podcast, I'm talking with Dana Soza who is the founder and CEO of

Dana has just released an e-book called How To Land & Succeed in a Customer Success Career: The Success Playbook for Your Employment Journey.

Dana used Customer Success frameworks from me and other thought leaders to create a playbook to guide your CS career. She covers everything from how to get a job to how to advance your career to the C-level.

I thought this was a very unique approach and we got into all of the details in this episode.

If you'd like to get a FREE copy of Dana's ebook, simply go to

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