What can be done to improve shortfalls with the CRA's call centres?

Tom Mulcair can be heard every weekday morning at 7:40 on The Andrew Carter Morning Show.

Dr. Chris Labos, cardiologist with a degree in epidemiology and a regular contributor on CJAD 800. You can hear him every Sunday on Weekends with Joanne Vrakas at 7:20 a.m.

Joining Andrew on The CJAD 800 Morning Show were political insider Tom Mulcair, Dr. Christopher Labos, entertainment reporter John Moore, ScotiaMcLeod's Arnie Zwaig, McGill University Professor Reut Gruber, joblo.com's Chris Bumbray and the executive director of Tel-Aide Montreal Sandra Di Quinzio,

Bluey Fonfeder, Trudie Mason, Geneviève Mottard, John Moore, Tom Mulcair, Dr. Chris Labos, Marie-Hélène Busque, Tony Chapman

Dr. Chris Labos in for Dr. Mitch Shulman who can be heard every weekday morning at 7:50 on The Andrew Carter Morning Show.

Tom Mulcair can be heard every weekday morning at 7:40 on The Andrew Carter Morning Show.

A scathing new report from Auditor General, Karen Hogan finds CRA contact centres are failing to answer calls on time, and when they do, nearly half the time the information given is wrong.  Geneviève Mottard, President and CEO of CPA Québec, spoke to Andrew Carter.

On the 30th anniversary of the 1995 Quebec referendum, Andrew Carter is joined by former CJAD 800 reporter and current Newstalk 1010 Toronto morning show host, John Moore. Photo Credit: (CP PHOTO) 1998 (stf-Ryan Remiorz)

Trudie Mason, Chris Hadfield, John Moore, Tom Mulcair, Dr. Mitch Shulman, Jean-Yves Lemay, Dan Riskin

Science communicator and bat expert Dan Riskin talks to Andrew Carter every Wednesday at 8:20.