Voices of Self Funding: Arun Santhebennur, Co-founder and CEO of Voicegain

Beyond the Hype: How Ambient AI is Transforming Clinical Care with Dr. Tom Kelly of Heidi Health Join Megan Antonelli and Dr. Tom Kelly, co-founder of Heidi Health, as he brings a unique perspective to healthcare AI. He's a vascular surgery trainee turned founder who experienced firsthand the crushing administrative burden that keeps clinicians from truly connecting with their patients. With Heidi Health now serving over 500,000 clinicians and processing more than 2 million patient visits per week, Tom shares the fascinating journey from frustrated doctor to AI innovator. We dive deep into the reality versus the hype of ambient AI adoption, why clinician-first design trumps seamless integration, and the critical difference between tools that doctors tolerate and tools they actually love. From the nuances of personalization at the sentence level to envisioning an AI care partner that handles follow-ups and coordinates care, this conversation reveals what it truly takes to build healthcare technology that makes medicine more human—not less. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

On this episode of Voices of Self-Funding, host Ramesh Kumar welcomes Arun Santhebennur, Co-founder and CEO of Voicegain, to explore how voice AI is reshaping healthcare operations for TPAs, payers, and health plans. They tackle the tough truth that 95% of AI pilots fail, unpacking why — from hype and skill gaps to the “build vs. buy” dilemma and change management challenges. More importantly, they share where AI is already succeeding: automating claims status calls, streamlining utilization management, and making complex health plan information accessible to members. Listeners will hear a roadmap for launching successful AI pilots — starting with proven use cases, aligning incentives, and using AI to augment (not replace) people. It’s a forward-looking conversation on turning AI from a risky experiment into a real value driver. This episode was sponsored by WLT Software. For more information, visit HCAA.org. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Smart PT Reverification Lessons From Mary Free Bed On this episode, hear from Mary Free Bed’s Daniel Heemstra on overcoming PT reverification challenges, supported by intelligent automation and Epic integration that simplify the process and reduce the burden on staff. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

S3E12: What's Trending NOW is "how healthcare organizations are evolving their data security strategies in the age of AI without compromising innovation. On this episode Shahid is joined by Dr. Mark Boxer, Board Chair for P-n-T Data Corp., a company that delivers secure, scalable, and intelligent data sharing solutions that help healthcare organizations solve today’s most complex information challenges. Mark shares insights on the logistical innovation of “data in motion” vs. “data at rest,” enabling secure, real-time AI processing without long-term storage. Also best practices for vendor trust frameworks, including transparency, real-time risk scoring, and alignment with zero-retention strategies. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

On this episode Justin records live at GAHIMSS in Atlanta. Stay tuned for the next few weeks to hear all his guests. This week Justin Barnes talks to Chris Paravate, CIO, Northeast Georgia Health System and Geoffrey Brown, CIO of Piedmont Healthcare (Retired). To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Meet Chris Caramanico the CEO of Elligint Health, a company formed by the merger of Health EC and Virtual Health. Host Fred Goldstein discusses with Chris bringing together VirtualHealth’s award-winning medical management platform, HELIOS®, with HealthEC’s industry-leading population health analytics, Elligint Health delivers precision-driven, integrated solutions that simplify complexity, enable actionable interventions, and empower healthcare organizations to thrive in value-based care models. Chris provides insights on the rapidly changing data needs and system requirements for regional payers and ACOs to gain insights into the care they are providing and how best to imrpove quality while controlling costs as the US healthcare system moves to Value Based Care. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Hosts Colin Hung and John Lynn discuss Healthcare Startups and Founders. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

CIO Report: Clinical Data Migration Challenges and Best Practice Advice On this episode, host Beth Friedman sits down with Darin Ryder, Senior Vice President at e4health and former IT executive at UF Health, Brookmeade Healthcare, and several national consulting firms. Recorded live at the Georgia HIMSS Annual Conference, their conversation centers on a recent CIO survey and roundtable led by e4health. They discuss beyond the buzzwords, tackling the realities of clinical data migrations during EHR implementations and IT consolidations. Ryder shares insights on what’s changed in migration strategies, how to preserve clinical data integrity long-term, and why ignoring legacy systems is a CIO’s ticking time bomb. If you’re navigating EHR transitions, consolidations, or the never-ending headache of legacy data, this episode offers practical takeaways to keep your systems, and your sanity intact. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

On this episode, host Adam Russo welcomes Michael Meloch, CEO of TPAC, a company that helps employers control healthcare costs as their honest, transparent stop loss partner. Mike shares insights on the evolving landscape of underwriting in the self-funded health insurance industry. He explains that while technology has not significantly changed the underwriting process in 30 years, the cost of high-dollar claims has increased dramatically since the Affordable Care Act removed lifetime limits. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

S2E15: Digital Empathy, Cyber Resilience, and the New Health IT Paradigm: CHIME’s Vision Host: Frank Cutitta Guest: Calli Dretke, EVP, Chief Digital & Marketing Officer, CHIME To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen