262. An Operator's Insights: From Army to Billion Dollar Company with Amber Monaco

Today on The Ops Authority Podcast, I’m sharing the four-quadrant framework to help you as an operations professional understand the value of annual reflections as 2024 ends. I’m sharing how you can apply this framework to various aspects of business, such as marketing, operations, or individual team members. Systematic reflection helps you identify strengths, weaknesses, and areas for improvement in your operations business. For full show notes, check out  www.TheOpsAuthority.com/podcast/266 Stay Connected: Join the Ops Insiders FREE Facebook community! Other Ways to Connect with Me: Facebook Page Instagram Brought to you by the HubSpot Podcast Network  

Today on The Ops Authority Podcast, I'm sharing my personal journey from corporate America to entrepreneurship, the challenges I faced, and the strategies that helped me achieve business success. I’m diving into 8 key lessons that have kept me motivated and helped me scale my business while staying true to my purpose. Plus, I’ll be sharing insights on how you can apply these strategies to your own growth as an operator. Tune in to learn how you can overcome obstacles and set yourself up for success! For full show notes, check out  www.TheOpsAuthority.com/podcast/265 Stay Connected: Join the Ops Insiders FREE Facebook community! Other Ways to Connect with Me: Facebook Page Instagram Brought to you by the HubSpot Podcast Network  

In this episode of The Ops Authority Podcast, I'm joined by Lynette Robinson for another episode of the "Ops Edition" Q&A. We're tackling operators' questions from our community, covering topics crucial for both business owners and employees in the operations field. We discuss key metrics for tracking to drive meaningful impact and how to navigate the delicate balance between automation and founders’ involvement in their businesses. Lynette also shares valuable insights on offering support from within the business while complementing the coach's external guidance. This episode offers practical tools for building trust, maintaining effective communication, and showcasing your contributions to a company's success. For full show notes, check out www.TheOpsAuthority.com/podcast/264 Connect with Lynette: Website: www.lighterlivingvirtualsolutions.com Instagram: www.instagram.com/_lynettedrobinson Facebook: www.facebook.com/lighterlivingvirtualsolutions Stay Connected: Join the Ops Insiders FREE Facebook community! Other Ways to Connect with Me: Facebook Page Instagram Brought to you by the HubSpot Podcast Network

On today’s episode of The Ops Authority Podcast, we’re featuring Jocelynne Isaacs, a forward-thinking Director of Operations with a DOO certification under her belt. We explore the dynamic journey of applying operational excellence across multiple business contexts, from leading established companies to launching new ventures. Jocelynne shares valuable insights about maximizing professional development opportunities, creating value as an intrapreneur, and building operational systems that scale. If you're an employee striving to broaden your impact or a business owner working to solidify your operational foundation, this episode provides valuable strategies. We dive into how you can convert side ventures into fully-fledged businesses and introduce new services within existing operations, highlighting the essential components of operational expansion and long-term success. For full show notes, check out www.TheOpsAuthority.com/podcast/263 Connect with Jocelynne: Website: https://www.thefreedompros.com/ Instagram: https://www.instagram.com/josi_kristine/ Facebook: https://www.facebook.com/jocelynne.isaacs/ Stay Connected: Join the Ops Insiders FREE Facebook community! Other Ways to Connect with Me: Facebook Page Instagram Brought to you by the HubSpot Podcast Network

In this episode of The Ops Authority Podcast, we're diving deep into the operational journey with Amber Monaco, owner of "You Need an Amber." From her start as a Navy paralegal to becoming a sought-after operations specialist, Amber shares invaluable operators' insights for professionals at all stages. We explore strategies for diversifying your operational skills, optimizing large-scale corporate environments, and balancing personal life with professional growth. Whether you're managing projects, navigating corporate structures, or planning your next career move, this episode is full of tips to refine your operational skills and position yourself for future success. For full show notes, check out www.TheOpsAuthority.com/podcast/262 Stay Connected: Join the Ops Insiders FREE Facebook community! Other Ways to Connect with Me: Facebook Page Instagram Brought to you by the HubSpot Podcast Network

In this episode of The Ops Authority Podcast, I'm joined by Lynette Robinson for our new "Ops Edition" Q&A. We're tackling operators' questions from our community, covering topics crucial for both business owners and employees in the operations field. We discuss innovative ways to surprise and delight retainer clients, strategies for effectively managing multiple clients, and tips for keeping your offers simple when pitching to clients. Lynette shares her insights from years of experience supporting female CEOs, while I offer complementary perspectives. This episode is packed with practical advice for leveraging your operational skills, whether you're building your own business or advancing your career as an employee. For full show notes, check out www.TheOpsAuthority.com/podcast/261 Stay Connected: Join the Ops Insiders FREE Facebook community! Other Ways to Connect with Me: Facebook Page Instagram Brought to you by the HubSpot Podcast Network

On today’s episode of The Ops Authority Podcast, I am chatting with Jessica Rasdall about using your voice to build trust and attract clients. We are discussing more specifically on the importance of trust and effective communication for business success. Jessica shares strategies for creating trust and intimacy at scale. We highlight the power of storytelling, focusing on client transformation rather than technical details. Jessica shares about intentional visibility to avoid burnout and stresses the significance of quality interactions over quantity. This episode is a great one that shares the value of authenticity, personal connections, and leveraging digital platforms to cultivate meaningful business relationships. For full show notes, check out www.TheOpsAuthority.com/podcast/260 Stay Connected: Join the Ops Insiders FREE Facebook community! Other Ways to Connect with Me: Facebook Page Instagram Brought to you by the HubSpot Podcast Network

Have your leaders thought about taking a leadership sabbatical? Alyson Caffrey, a small business Operations Strategist, is here to share more with us about leaders taking a “leadership sabbatical”. This structured approach allows overwhelmed business leaders to step back from daily operations and focus on strategic decision-making. Alyson outlines a three-phases process: preparation, sabbatical, and reintegration. We talk about the crucial role of operators in creating systems and boundaries to support leaders. By implementing this method, leaders can have growth, empower their teams, and enhance their businesses. For full show notes, check out www.TheOpsAuthority.com/podcast/259 Stay Connected: Join the Ops Insiders FREE Facebook community! Other Ways to Connect with Me: Facebook Page Instagram Brought to you by the HubSpot Podcast Network

Today on The Ops Authority Podcast I’m sharing some powerful ways to grow as an operator — even if you’re not ready for the DOO Certification! I am sharing the concept of your “next best self” (NBS) as a guiding principle for development. I share the importance of a supportive network, self-awareness, and motivation. I am also sharing a way that you can grow as an operator with The Ops Academy! Tune in to hear more! For full show notes, check out www.TheOpsAuthority.com/podcast/258 Stay Connected: Join the Ops Insiders FREE Facebook community! Other Ways to Connect with Me: Facebook Page Instagram Brought to you by the HubSpot Podcast Network

Welcome back to another episode of The Ops Authority podcast! On today’s episode, I have Mylesha Morgan Ramey on to share her inspiring journey from actress to DOO. Mylesha shares her unconventional career path, the challenges she faced, including a significant layoff, and how the DOO Certification and community played a crucial role in her transformation. We heavily discuss the importance of community, personal growth, and adaptability in navigating career transitions. Mylesha’s story serves as a testament to the power of resilience and the value of investing in your professional development! For full show notes, check out www.TheOpsAuthority.com/podcast/257 Stay Connected: Join the Ops Insiders FREE Facebook community! Other Ways to Connect with Me: Facebook Page Instagram Brought to you by the HubSpot Podcast Network